Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
Generic

Mayra Chavez

Fontana,CA

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

19
19
years of professional experience

Work History

Sales Associate

Express Fashion
10.2023 - Current
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Billing Specialist

Concentra Inc.
12.2006 - 01.2013
  • Precisely completed appropriate claims paperwork, documentation and system entry.
  • Meticulously identified inconsistencies and discrepancies in medical documentation
  • Submitted electronic/ paper claims documentation for timely filing
  • Accurately handled claim denials and/ or appeals.
  • Assisted with claim inquiries and provided timely responses to enhance customer satisfaction.
  • Monitored customer accounts to identify and rectify billing issues.
  • Stayed current with changes in healthcare legislation and regulations affecting HIPAA.

Caregiver

Sunrise Senior Living
03.2005 - 12.2006
  • Cared for residents with diagnoses such as Diabetes, Dementia, Alzheimer's and Parkinson's disease.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Transported patients to and from medical appointments with safety and efficiency.
  • Assisted clients with activities of daily living, promoting independence and quality of life.

Education

Certified Biller and Coder -

United Educational Institute (UEI)
Ontario, CA
10.2006

High School Graduate -

Rancho Cucamonga High School
Rancho Cucamonga, CA
06.2002

Skills

  • Proficient in Word
  • Call management skill
  • Great organizational skills
  • Multi-tasking strength
  • Reliable and punctual
  • Problem-solving skills
  • Six year general office experience
  • Office support (phones, faxing, filing)
  • Exceptional customer service
  • Close attention to detail
  • Strong Communication and Interpersonal Skills
  • Fast learner

Awards

Employee of the year 2007

Languages

Spanish
Professional Working

Timeline

Sales Associate

Express Fashion
10.2023 - Current

Billing Specialist

Concentra Inc.
12.2006 - 01.2013

Caregiver

Sunrise Senior Living
03.2005 - 12.2006

Certified Biller and Coder -

United Educational Institute (UEI)

High School Graduate -

Rancho Cucamonga High School

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Mayra Chavez