Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mayra Chavez

Farmersville,CA

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

13
13
years of professional experience

Work History

Program Assistant

Proteus Inc.
01.2013 - Current
  • Deliver updated training to estimators and subcontractors, ensuring compliance with current energy program policies and procedures.
  • Collaborate with the Program Coordinator II to review annual program contracts and develop strategic plans to ensure contractual obligations are met.
  • Provide ongoing guidance to staff and subcontractors to ensure adherence to program guidelines and standards.
  • Conduct onboarding and refresher training sessions for new and existing staff.
  • Represent the organization in meetings with funding sources, delivering detailed program information upon request.
  • Maintain and update spreadsheets tracking progress toward meeting program year contract goals.
  • Review and process utility program files for Southern California Edison (SCE), Southern California Gas (SCG), and Building Electrification (BE).
  • Generate and submit weekly invoices for SCE/SCG programs.
  • Address and follow up on customer issues, including complaints, hardship cases, and warranty concerns, through to resolution.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Office Assistant

Proteus Inc.
11.2012 - 10.2013
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Assisted with onboarding of new employees.
  • Coordinated and scheduled meetings and appointments.
  • Created and maintained detailed records of all office activities.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Input data into spreadsheets and databases.
  • Utilized office management software to record and track customer information.

Education

Certificate - Spanish Interpreter

College of The Sequoias
Visalia, CA
05.2012

High School Diploma -

Golden West Highschool
Visalia, CA
06.2004

Skills

  • Staff support
  • Progress tracking
  • Driven and outgoing
  • Multi-line phone systems
  • Program administration
  • Report preparation
  • Teamwork and collaboration
  • Administrative support
  • Multitasking and organization
  • Information processing systems
  • Interpersonal skills
  • Data entry

Timeline

Program Assistant

Proteus Inc.
01.2013 - Current

Office Assistant

Proteus Inc.
11.2012 - 10.2013

Certificate - Spanish Interpreter

College of The Sequoias

High School Diploma -

Golden West Highschool

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