Mayra Cortez-Rivera
Marysville,WA
Summary
Detail-oriented and safety-focused professional with hands-on experience in fast-paced production, retail, and merchandising environments. Skilled in material handling, schematic and diagram interpretation, and assembly processes. Strong understanding of safety compliance, risk management, and quality assurance, with a proven ability to follow detailed instructions and maintain high standards of reliability. Effective team contributor with experience working under production deadlines and adapting to physically demanding environments.
Overview
7
7
years of professional experience
Work History
Retail Stocker
Kohls Department Store
Marysville, WA
05.2025 - Current
- Operate material handling equipment to unload and process incoming shipments
- Interpret store layouts and follow structured processes similar to schematic-based workflows for merchandising and product placement
- Organize and stock materials to maintain efficient workflow and accessibility
- Support safety compliance by maintaining clean work areas and following proper lifting and handling procedures
- Assist with display setup using alignment techniques and structured layout processes
- Demonstrate reliability in meeting daily operational and production expectations
Merchandiser
Swire Coca-Cola
Marysville, WA
06.2021 - 08.2021
- Managed inventory flow and product placement across multiple locations using planned layouts and display diagrams
- Built structured product displays using measurement, spacing, and alignment techniques
- Maintained consistent product levels and performed quality checks on product presentation
- Worked independently while adhering to deadlines and operational standards
- Demonstrated strong time management, reliability, and process consistency
Retail Sales Associate
Boost Mobile
Marysville, WA
07.2020 - 06.2021
- Assisted customers with device setup, troubleshooting, and technical problem-solving
- Followed step-by-step procedures and system specifications to configure devices and services
- Maintained accurate documentation and ensured compliance with company policies
- Applied strong analytical and diagnostic skills when resolving customer issues
- Built customer confidence through clear communication and technical support
Sales Representative
Wireless Advocates
Marysville, WA
10.2019 - 07.2020
- Managed customer accounts and documentation with strict attention to accuracy and compliance standards
- Worked with multiple systems and followed structured processes similar to technical specifications and workflow procedures
- Tracked performance metrics and maintained detailed records
- Resolved escalated issues using problem-solving and critical thinking skills
- Maintained confidentiality and data integrity
Customer Service Representative
Planet Fittness
Marysville, WA
01.2019 - 10.2019
- Managed front desk operations, including data entry, reporting, and system tracking
- Maintained facility cleanliness and organization in alignment with health and safety standards
- Performed overnight custodial duties requiring attention to detail and consistency
- Handled financial transactions and ensured accuracy in reporting
Education
High School Diploma -
Mount Vernon High School
Mount Vernon, WA06-2013
Skills
- Schematic & Diagram Reading
- Blueprint & Specification Interpretation
- Measuring Tools (tape measure, basic precision measurement)
- Pneumatic & Powered Hand Tool Operation
- Assembly & Fabrication Processes
- Material Handling & Processing
- Safety Compliance & Risk Management
- Quality Control & Inspection
- Process Adherence & Reliability
- Inventory & Production Support
- Team Collaboration in Production Environments
- Computer & Data Entry Systems
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Retail Stocker
Kohls Department Store
05.2025 - Current
Merchandiser
Swire Coca-Cola
06.2021 - 08.2021
Retail Sales Associate
Boost Mobile
07.2020 - 06.2021
Sales Representative
Wireless Advocates
10.2019 - 07.2020
Customer Service Representative
Planet Fittness
01.2019 - 10.2019
High School Diploma -
Mount Vernon High School