Mayra Flores
Kennesaw,GA
Summary
Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
14
14
years of professional experience
Work History
Crew Member
Burger King
02.2023 - 01.2024
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Line Leader
PPS Staffing
01.2020 - 08.2023
- Increased production efficiency by implementing lean manufacturing principles and streamlining processes.
- Reduced downtime through proactive equipment maintenance and timely troubleshooting of issues.
- Enhanced team communication by conducting regular meetings, encouraging open dialogue, and providing constructive feedback.
- Improved product quality with thorough inspections and adherence to established standards.
- Boosted employee morale, recognizing individual achievements and fostering a positive work environment.
Shift Leader
Chick-fil-A
04.2010 - 05.2020
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
Education
GED -
Interactive College
Dunwoody, GA06.2007
Skills
- Cooking
- Inventory Restocking
- Menu Memorization
- Customer Engagement
- Customer Service
- Food Running
- Safe Food Handling
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Crew Member
Burger King
02.2023 - 01.2024
Line Leader
PPS Staffing
01.2020 - 08.2023
Shift Leader
Chick-fil-A
04.2010 - 05.2020
GED -
Interactive College