MAYRA FLORES

• Displayed strong organizational skills by prioritizing workloads in order to meet deadlines
• Maintained effective communication with supervisors, colleagues, and guests regarding housekeeping services
• Demonstrated ability to manage EVS operations and ensure compliance with safety, health, and environmental regulations.
• Assessed service performance of EVS staff through regular inspections and audits
• Exhibited strong leadership skills in training, coaching, motivating and developing EVS personnel
• Cleaned restrooms, lobbies, and other high-traffic spaces to meet sanitary regulations
• Wore protective gear while using dangerous materials or heavy equipment to minimize accident risk.
• Kept records of work completed each day for review by supervisor

• Created and reviewed schedules, maintaining staffing levels to meet service goals
• Developed and implemented office procedures to improve efficiency
• Coordinated with vendors to purchase necessary supplies in a timely manner
• Fostered relationships with vendors to expedite orders, repairs and maintenance
• Trained and onboarded new office staff members
• Delivered quality customer service to staff and customers
• Acted as point person for office equipment setup and end-user training and support
• Developed effective communication strategies between departments within the organization
• Assisted in recruiting, onboarding and training new employees
• Responded to customer inquiries via phone or email in a professional manner
• Led meetings, keeping staff informed of changes or new requirements in policies and procedures
• Cleaned and organized office, maintaining orderliness and reducing contamination
• Managed day-to-day operations of the office, such as ordering supplies, maintaining equipment and managing calendars

Cleaning houses assigned to me for the day which consist of disinfecting/sanitizing all surfaces, High dusting, mopping/vacuuming of all floors, washing dishes, and at times laundry, cleaning bathrooms showers. As well as organizing the homes.l would clean 2-3 houses a day in the areas of moorpark, simi valley, and la area.