Mayra Flores
Bowie,TX
Summary
Dependable, bilingual employee seeking opportunity to expand skills and contribute to a company’s success. Considered hard working, ethical, detail-oriented, and excellent customer skills.
Results-driven office professional with extensive experience in managing front desk operations and administrative support. Proven track record in enhancing office efficiency and delivering high-quality service to clients and staff.
Overview
4
4
years of professional experience
Work History
Front Office Clerk
Faith Community Rural Health Clinic
11.2022 - 04.2025
- Maintained a professional and welcoming atmosphere, resulting in repeat visits from satisfied patients.
- Directed phone inquiries, answered patient questions, and scheduled appointments.
- Resolved patient issues promptly and effectively, demonstrating excellent customer service skills.
- Maintained confidentiality of patient information by adhering to strict data protection policies and procedures.
- Enhanced patient satisfaction by efficiently managing check-in and check-out processes.
- Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
- Contributed to a positive work environment through teamwork and open communication.
Delivery Driver/Cashier
O'Reilly Auto Parts
06.2021 - 10.2022
- Deliver/pick up parts.
- Help customers with orders.
- Answer phones.
- Keep the store looking clean and professional.
- Stocking the shelves with products.
- Inventory the store to ensure that product counts are accurate.
- Answer customer’s questions about certain products.
Admissions Clerk
Wise Health System
03.2021 - 06.2021
- Assisted patients with admission to the ER and completing their paperwork.
- Greeted visitors and communicated with them to assess their needs and provide direction.
- Collected patient copays and balances.
- Updated patient medical records with direct intake information.
- Managed registration desk by answering telephones and transferring calls to designated departments.
- Received, answered and responded to telephone calls.
- Greeted patients and visitors to determine needs and direct accordingly.
Education
High School Diploma -
Decatur High School
Decatur, Tx05.1996
Skills
- Dependable and reliable
- Patient charting
- Scheduling appointments
- Filing systems
- Database entry
- Payment handling
- Bilingual
- Special request management
- Positive attitude
- Teamwork and collaboration
- Attention to detail
- Work prioritization
Timeline
Front Office Clerk
Faith Community Rural Health Clinic
11.2022 - 04.2025
Delivery Driver/Cashier
O'Reilly Auto Parts
06.2021 - 10.2022
Admissions Clerk
Wise Health System
03.2021 - 06.2021
High School Diploma -
Decatur High School
Similar Profiles
Kimberly StaleyKimberly Staley
Clinically Certified Medical Assistant at Faith Community Rural Health ClinicClinically Certified Medical Assistant at Faith Community Rural Health Clinic
Heather BookerHeather Booker
LVN at Faith Community Hosp. | Faith Rural Health ClinicLVN at Faith Community Hosp. | Faith Rural Health Clinic
Cheryl RobertsonCheryl Robertson
Administrative Assistant at Geary Community Hospital Rural Health ClinicAdministrative Assistant at Geary Community Hospital Rural Health Clinic
Kodiak JordanKodiak Jordan
Overnight Team Lead at WalmartOvernight Team Lead at Walmart
Lois HaneyLois Haney
Senior Correctional Officer/Correctional Sergeant at Bridgeport Correctional CenterSenior Correctional Officer/Correctional Sergeant at Bridgeport Correctional Center