Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Work Availability
Timeline
Mayra Gallegos

Mayra Gallegos

Customer service, food and beverage
Los Angeles,CA
If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake

Summary

Friendly and reliable [CASHIER] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Committed and hardworking [Sales Associate] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Motivated Server] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable [cashier] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

7
7
years of professional experience

Work History

Cashier, Server, Catering Event Driver , Server

El Charro
10.2022 - 07.2023

Served client who orders at restaurant, and beverages promptly with focused attention to customer needs.

  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • , which are 65 percent of clientele are Phone Orders, also grub hub and door dash orders, pack food to go , pack condiments, and make sure everything is well put together and beverages are made.,
  • Cash register, cash handling, credit and debit card transactions,
  • Empty trash, clean sweep floor and mop floor , wipe down tables, after guest, up keep up dinning area and bathroom about 6 times a day make sure we have chips and salsa at all times,
  • stock beverages, and stock cups, and any items used in the front counter,
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Sales Associate

Crews Of California
03.2011 - 04.2013
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Sale Associate

Toys R US
03.2012 - 04.2012
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Help out guest with their questions, and purchases,
  • Helped customers locate products and checked store system for merchandise at other sites
  • Prepared merchandise for sales floor by pricing or tagging
  • Rotated stock and restocked shelves to maintain product availability and store appearance

Server

Pacific Inn Senior Living
03.2009 - 09.2011
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Keep calm demeanor, be friendly and uplift seniors living in .senior living home
  • Answered 15 phone calls of people ordering phone orders to go,
  • Served food and beverages promptly with focused attention to customer needs
  • Worked with POS system to place orders, manage bills, and handle complimentary items
  • Cultivated warm relationships with regular customers

Education

High School Diploma -

South Gate Senior High, South Gate, CA

Skills

  • Customer Service , people friendly, well mannered and able to make customers feel welcomed and appreciated
  • Cash handling, credit and debit card transactions, on square device, and pos system excellent with change, and accuracy of change, also replenish cash in register, change for next shift, count closing of shift, make drop when closing
  • Detail oriented, down to smallest thing to obvious thing like front door being wiped down, to back room walls kept clean,i makes sure floor and dining area cleaned and sanitized, making sure restaurant is up to par, up to standards for excellent dining
  • Experienced with high volume of people, ability to multi task, and get orders out in timely manner,
  • Credit and Cash Transactions
  • Cleaning and Sanitizing

Additional Information

for the employers heres some details, i am just entering the work field, after a hiatus i have not worked in 6 years, and working the last job at el charron July 2023 is my most recent job, i was employed during 10 months, i have trustworthy attribute and a good personality, friendly, responsible, and willing to learn, give my best in learning and applying new skills if provided, i work well with others and can work any available schedule ,


Languages

Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Cashier, Server, Catering Event Driver , Server - El Charro
10.2022 - 07.2023
Sale Associate - Toys R US
03.2012 - 04.2012
Sales Associate - Crews Of California
03.2011 - 04.2013
Server - Pacific Inn Senior Living
03.2009 - 09.2011
South Gate Senior High - High School Diploma,
Mayra GallegosCustomer service, food and beverage