MAYRA GARCIA
San Antonio,TX
Summary
Meticulous Medical Records Clerk with 7-year history processing medical records requests while delivering highest quality customer service. Builds rapport with staff and patients to foster smooth and effective department operations. Strong knowledge of Release of Information policies and procedures and HIPAA regulations.
Proficient and caring nursing team member of over 14 years of experience offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
14
14
years of professional experience
Work History
Medical Records/Central Supply/Nursing Scheduler/CNA
CARADAY WURZBACH NURSING AND REHAB
04.2009 - Current
- Organized and maintained correct inventory levels to drive highest turns possible on inventory.
- Supervised healthy inventory systems, monitoring product stock, maintaining receipt files and inputting data into computer spreadsheets for long-term tracking.
- Reviewed and verified quantities received against bills of lading, contracts and purchase requests.
- Conducted cyclic inventories and requisitioned stock to meet demanded inventory levels.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Maintained patient confidence by keeping patient records information confidential.
- Supported medical staff by providing organized and accurate medical records.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Responded to patient inquiries to provide information and details of medical records.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Scanned and uploaded medical records into electronic medical records system.
- Filled staffing vacancies and developed schedules to guarantee sufficient shift coverage.
- Collaborated with unit managers and directors on floor orientation scheduling, establishing and strategizing on departmental staffing needs.
- Maintained accurate attendance records and assisted with disciplinary processes in cases of excessive absences or tardiness.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
Education
GED -
SAISD GED SCHOOL
05.2023
CNA CERTIFICATE - NURSING
ACADEMY OF NURSING ASSISTANT
SAN ANTONIO10.2009
Skills
- Medical Information Computerization
- Medical Terminology Understanding
- Medical Supplies and Inventory
- Protected Health Information
- Customer Experience
- Client Relations
- Patient Rights
- Office Organization
- Document Scanning
- Nursing Assistance
- Admissions Guidelines
- Hospital Inpatient and Outpatient Records
- Staff Training
Timeline
Medical Records/Central Supply/Nursing Scheduler/CNA
CARADAY WURZBACH NURSING AND REHAB
04.2009 - Current
GED -
SAISD GED SCHOOL
CNA CERTIFICATE - NURSING
ACADEMY OF NURSING ASSISTANT
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