Managing the office- keeping it organized, ordering supplies, and managing communication administratively with home office
Assisted managers with employee onboarding and scheduling interviews
Purchasing, invoices, and inventory
Communication via email and answering phone
Processing orders/catering
Reporting & document filing
Greeted clients and showed apartments
Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services
In charge of distributing and following up on tenant renewal notices
Aided prospective tenants with paperwork ensuring a smooth move- in process and clear communication
Provided excellent customer service, analyzed resident concerns, and built relationships with residents
Kept meticulous records of all communications with and from tenants
Verified tenant incomes and other information before accepting lease applications
Contracted maintenance workers based on tenant needs and acted quickly to maintain tenant satisfaction during emergency situations
Assisted members update and answer any questions regarding their account
In charge of new hire paperwork/drug screening/background checks
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors
Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory
Helped maintain office security by monitoring visitor access and issuing badges as needed
Received monthly member dues and processed accordingly
Responsible for making payments owed by the company to suppliers and other creditors, paying vendor invoices and bills
Bilingual
Team Player
Customer Service
Positive Energy
Organizational skills
Ana Rodriguez Manager, The Village at Westchase
832-282-9633
Abigail Meza Managing Partner, Lupe Tortilla
346-857-9127
Daniel Reyes Managing Partner 2, Lupe Tortilla
832-766-7412
Emmely Sierra Manager, Copper Cove Apartments
832-805-2666