Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mayra Garcia Gomez

Fort Pierce,FL

Summary

Dynamic Office Coordinator with a proven track record at Path Medical, excelling in office management and customer service. Mastered schedule coordination and inventory management, boosting team productivity by streamlining processes. Demonstrates exceptional organizational skills and a commitment to enhancing patient care and team efficiency. Notably improved guest retention by 20% at Athomeinn through strategic marketing and exceptional service. Office professional with strong organizational skills and focus on efficient operations and support. Proven track record in managing schedules, coordinating events, and handling communications. Known for fostering team collaboration and adaptability in dynamic environments. Reliable in meeting deadlines and achieving results. Skilled in Microsoft Office Suite, project management, and customer service. Proficient Office Coordinator successful at efficiently and accurately managing records and databases. Articulate communicator with natural leadership skills and team building expertise demonstrated through 5+ years of experience in office environments. History of improving processes and increasing team efficiency. Diligent CA with comprehensive background in chiropractic care. Proven ability to assist in patient management and support clinical operations effectively. Demonstrated strong communication and organizational skills in fast-paced environment. Chiropractic care professional with extensive experience in patient support and clinical operations. Known for reliability, adaptability, and focus on achieving results through teamwork. Skilled in patient interaction, administrative tasks, and maintaining collaborative work environment. Experienced with patient care and clinical support in chiropractic settings. Utilizes effective communication and organizational skills to enhance patient experience and office efficiency. Knowledge of chiropractic procedures, patient interaction, and administrative tasks. Professional with experience in patient care, office management, and therapeutic support. Skilled in managing appointments, maintaining records, and assisting with patient treatments. Strong focus on team collaboration and achieving results. Reliable, adaptable, and able to meet changing needs.

Overview

6
6
years of professional experience

Work History

Office Coordinator

Path Medical
01.2024 - 10.2024
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
  • Managed scheduling for multiple employees, ensuring optimal coverage during peak business hours.
  • Reconciled account files and produced monthly reports.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Collect patient and client documents and information upon referral.
  • Monitored office supplies by checking inventory and placing orders.
  • Managed high call volumes effectively, addressing patient inquiries and resolving issues promptly.
  • Maintained a clean, organized, and welcoming reception area to create a positive first impression for patients.
  • Provided exceptional customer service while handling sensitive personal information in accordance with privacy policies.
  • Developed and maintained positive relationships with patients, providers, and other healthcare professionals to promote a collaborative work environment.

Chiropractic Assistant

Path Medical
01.2024 - 10.2024
  • Performed electric muscle stimulation, massage, and mechanical traction.
  • Participated in regular staff meetings to discuss practice improvement initiatives for continuous quality enhancement.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Assisted chiropractor during patient exams to implement treatment plans quickly.
  • Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
  • Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
  • Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Increased team productivity by streamlining the translation process through effective communication and organization.
  • Translated documents from english to spanish.
  • Maintained detailed records of patient treatments, progress, and outcomes to facilitate effective care coordination and continuity.
  • Developed customized exercise programs specifically designed to support each patient''s rehabilitation process, promoting improved mobility and function.
  • Assisted patients in achieving pain management goals through the implementation of effective therapeutic techniques.


Front Desk Receptionist

Athomeinn
03.2021 - 12.2023
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled appointments accurately using reservation software, reducing conflicts or dubble booking.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Maintained a professional and presentable front desk area, ensuring guests were greeted with a clean and welcoming environment upon arrival.
  • Collected room deposits, fees, and payments.
  • Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
  • Planned and executed marketing activities to improve property brand and increase revenue.
  • Supervised daily shift changes, ensuring smooth transitions between staff members at the front desk.
  • Collaborated with housekeeping and maintenance teams to ensure timely completion of tasks and room readiness.
  • Updated hotel policies as needed to comply with industry standards and local regulations, communicating these updates clearly to staff members.
  • Implemented new reservation system to increase accuracy and convenience for guests during their stay.

Front Desk Receptionist

Days Inn Hotel
06.2018 - 02.2021
  • Preserved guest privacy and security through strict adherence to data protection policies when handling personal information or payment details.
  • Improved efficiency of team communication by relaying important updates regarding guest preferences or special requests to relevant departments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked well in a team setting, providing support and guidance.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.

Education

High School Diploma -

Home School Prep
Albony, La

Skills

  • Schedule Coordination
  • Office Administration
  • Office Management
  • Customer Service
  • Scheduling
  • File Organization
  • Staff Management
  • Inventory Coordination
  • Document Management
  • Calendar Management
  • Maintenance Scheduling
  • Meeting Organization
  • Scheduling and calendar management
  • Organizational Skills

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Office Coordinator

Path Medical
01.2024 - 10.2024

Chiropractic Assistant

Path Medical
01.2024 - 10.2024

Front Desk Receptionist

Athomeinn
03.2021 - 12.2023

Front Desk Receptionist

Days Inn Hotel
06.2018 - 02.2021

High School Diploma -

Home School Prep
Mayra Garcia Gomez