Mayra Gomes
Tulare,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
District Secretary
Tipton Elementary School
07.2020 - Current
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Working with parents on a daily basis.
- Meeting students needs.
- Assisting the school nurse with certain duties.
- Confidential personal.
Lead Teller
Wells Fargo
02.2018 - 01.2020
- Managed daily bank operations by processing customer transactions and providing exceptional customer service.
- Recognized and prevented fraudulent activities and suspicious transactions.
- Mentored and trained new tellers on bank procedures and customer service standards.
- Introduced customers to other bank team members to help meet financial needs.
- Replenished ATM funds in empty canisters prior to validation process.
- Maintained friendly and professional customer interactions.
Co-Manager
Express
05.2014 - 01.2018
- Started off as an associate and then got promoted in Oct. of 2016 to a co-manager.
- Completed point of sale opening and closing procedures.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Supervised guests at front counter, answering questions regarding products.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted in recruiting, hiring and training of team members.
Education
Bachelor of Science - Criminology- Victimology Option
CSU Fresno
Fresno, CA05.2017
High School Diploma -
Tulare Union High School
Tulare, CA06.2012
Skills
- Correspondence and Office Documents
- Soil Conservation
- Administrative Procedures
- Electronic Filing System
- Office Supplies and Inventory
- Office Mail Distribution
- Greeting Visitors
- Customer Service
- Cash Drawer Management
- Bilingual in Spanish and English
- Organizing and Categorizing Data
- Clerical Support
Languages
Spanish
Native or Bilingual
Timeline
District Secretary
Tipton Elementary School
07.2020 - Current
Lead Teller
Wells Fargo
02.2018 - 01.2020
Co-Manager
Express
05.2014 - 01.2018
Bachelor of Science - Criminology- Victimology Option
CSU Fresno
High School Diploma -
Tulare Union High School
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