Mayra Gonzalez-Garcia

Processed rent increases, evictions, and other related documentation.

• Managed tenant files, documents, and records as per company policy.
• Managed tenant concerns and maintenance requests promptly.
• Conducted frequent evaluations of properties for regulatory compliance.
• Facilitated collaboration with the owner to ensure timely service completion. I
• Received applications from prospective tenants; verified credit history and references before approving applications.
• Cleaned common areas of the property including lobbies, hallways, stairwells, elevators, restrooms.
• Implemented troubleshooting techniques to resolve issue.

• Devised strategies enhancing traffic and profitability.
• Maintain customer contentment by providing exceptional service.
• Managed daily operations, merchandising activities, and Square transactions.
• Ensured readiness of merchandise for presentation.
• Delivered top-notch customer service during each transaction.
• Coordinated event-specific merchandise layouts.
• Kept track of market trends within the retail industry.
• Conducted regular inventory counts throughout the year to maintain accurate records.
• Directed merchandising and product distribution processes.
• Drove store profit margins upward with effective cross-sell techniques.
• Coordinated stock arrivals for inclusion in store inventory.
• Fostered connections with entities supporting marginalized groups.
• Maintained cultural competence in service provision, honoring personal beliefs and values.

• Consulted with customers to determine requirements.
• Fostered professional client relationships through quality haircuts.
• Delivered professional hair care advice.
• Ensured workstation hygiene by cleaning surfaces.
• Demonstrated extensive product knowledge for available merchandise.
• Supported team during peak periods.
• Coordinated meetings aligning with team availability.
• Executed haircuts while following comprehensive safety measures.
• Performed efficient and accurate transaction processing.
• Conducted routine equipment inspections to verify operational status.
• Facilitated communication with clients for an enjoyable interaction.
• Ensured adherence to state licensure rules.
• Delivered swift responses to customer inquiries.

• Served as initial processor for forwarded company voicemails, Google leads, and messages.
• Coordinated client meetings using iPhone calendar.
• Showcased impressive empathy in client interactions.
• Tracked engagement to secure projected participation.
• Streamlined call management process by directing inquiries accurately.
• Streamlined the efficiency of essential office machinery.
• Ensured prompt dissemination of information.
• Routed customer queries to relevant department staff.
• Scheduled and coordinated meetings for optimal execution.
• Oversaw daily office operations, ensuring smooth functionality.

• Compiled reports on services provided after visiting clients’ homes.
• Created detailed reports for landlords on the condition of their properties.
• Facilitated resolution for issues faced by Spanish-speaking tenants.
• Performed routine site inspections to identify maintenance requirements.
• Executed various office duties including maintaining records.
• Managed the upkeep schedule of vacant properties pre-occupancy.
• Conducted thorough inspections of vacated units for damage assessment.

• Addressed customer concerns effectively, resulting in increased satisfaction.
• Recognized customer requirements quickly.
• Pursued advanced training for skill enhancement.
• Ensured top-notch attention to customers in one-on-one engagements.
• Engaged customers using effective interpersonal skills.
• Ensured a secure environment for autistic children in care.
• Ensured high-quality interactions with both children and caregivers.
• Cultivated strong relationships, ensuring high satisfaction level among families.
• Implemented structured guidance to ensure disciplined behavior.
• Executed haircuts utilizing scissors, razors, and clippers.