Mayra Guzman
Chicago,Illinois
Summary
Compassionate Caseworker skilled in client needs assessment, resource coordination, and case management planning. Experienced in supporting culturally diverse individuals and recommending effective treatment options. Leverages strong communication and problem-solving abilities to navigate challenging situations and achieve positive outcomes.
Overview
10
10
years of professional experience
Work History
Case Worker
Illinois Hunger Coalition
Chicago, IL
09.2020 - 10.2025
- Conducted needs assessments to evaluate client eligibility and service requirements.
- Supported clients in accessing food assistance programs and resources.
- Maintained accurate case files and documentation for client interactions and services provided.
- Coordinated outreach efforts to raise awareness about available hunger relief services.
- Created monthly reports summarizing caseload activities for review by supervisor.
Lunch and Recess Supervisor
CPS
Chicago, IL
02.2020 - 07.2020
- Monitored play areas for potential hazards and addressed safety concerns promptly.
- Supervised student activities during recess to ensure safety and engagement.
- Communicated effectively with teachers regarding student behavior and incidents.
- Maintained a welcoming environment that supported inclusivity for all students.
Sales Associate
Old Navy
Chicago, IL
01.2019 - 01.2020
- Processed transactions efficiently using point-of-sale systems.
- Assisted in inventory management, ensuring stock levels met sales demands.
- Organized merchandise displays to enhance visual appeal and accessibility.
- Maintained cleanliness and organization of the sales floor and fitting rooms.
Case Worker
LSNA
Chicago, IL
10.2015 - 10.2017
- Coordinated referrals to programs and agencies, ensuring clients received comprehensive support tailored to their needs.
- Partnered with community organizations to expand resource availability for clients, enhancing support options.
- Facilitated client access to food assistance programs and resources, improving their food security.
Education
High School -
De Anza High School
Richmond, CA01-2000
Skills
- Case Coordination
- Resource Coordination
- Client Communication
- Community Outreach
- Collecting Data
- Problem solving
- Problem management
- Critical thinking
- Effective Time Management
- Organizational Skills
- Attention to detail
- Written Communication
- Verbal communication
- Active listening
- Integrity
Languages
- English
- Spanish
Timeline
Case Worker
Illinois Hunger Coalition
09.2020 - 10.2025
Lunch and Recess Supervisor
CPS
02.2020 - 07.2020
Sales Associate
Old Navy
01.2019 - 01.2020
Case Worker
LSNA
10.2015 - 10.2017
High School -
De Anza High School