Mayra Montoya

• Tax credit Property
• EIV certified
• HUD program
• Conducted regular inspections of both interior and exterior of properties for damage.
• Introduced prospective tenants to types of units available and performed tours of premises.
• Maximized rental income while minimizing expenses through effective planning and control.
• Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
• Implemented and enforced policies and procedures to maintain properties to highest standards.
• Followed up on delinquent tenants and coordinated collection procedures.
• Coordinated appointments to show marketed properties.
• Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
• Maintained sufficient number of units market-ready for lease.
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.
• Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
• Developed annual operating budgets and forecasts, as well as sales and marketing plans.
• Collected and maintained careful records of rental payments and payment dates.
• Communicated effectively with owners, residents, and on-site associates.
• Delivered emergency 24-hour on-call service for tenants on building issues.
• Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
• Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
• Developed and implemented marketing strategies to increase occupancy rates.
• Kept properties in compliance with local, state and federal regulations.
• Monitored and tracked payments and expenses, providing timely and accurate financial reports.

Completed final move-out walk-throughs with tenants to identify required repairs.

• Leasing Apartments
• Handling money
• Professional customer service
• Answering multiple phone calls
• Typing Leases
• Signed New leases with customers
• Showing apartments
• Marketing
• Experience in Office
• Experience with Microsoft, Excel, Word
• Filing applications
• Filing folders in order in filing room
• Making copies of important papers
• Able to work under pressure
• Multitasking
• Translating in Spanish
• Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
• Responded to Common Area Maintenance (CAM) inquiries.
• Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
• Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
• Conducted regular inspections of both interior and exterior of properties for damage.
• Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
• Responded to requests and scheduled appointments for property showings.
• Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
• Greeted clients, showed apartments, and prepared leases.
• Distributed and followed up on tenant renewal notices.

• Sale packages
• Responsibility with care of babies
• Responsibility with equipment
• In charge with money orders payments
• Customer Service
• Answering phones calls
• JPS Hospital