Summary
Overview
Work History
Education
Skills
Languages
Timeline
Awards
Hobbies and Interests
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Mayra Ledezma

Paw Paw

Summary

People-oriented, creative, and resourceful Human Resources Generalist with 10+ years of experience driving employee engagement, talent growth, and organizational success. Known for building positive, inclusive workplace cultures and resolving challenges with empathy, accountability, and strategic thinking. Skilled in full-cycle HR operations including budgeting, recruitment, onboarding, compliance, training, and employee relations.

Overview

10
10
years of professional experience

Work History

Human Resources Generalist

CPGIO Ecommerce Distribution LLC
10.2022 - Current
  • Partnered with executive leadership (HR Director, CEO, COO, CSO, CTO, VPs) to develop and implement HR strategies, processes, policies, procedures, and training guides that improve the workplace, safety, and reduced incidents.
  • Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
  • Managed full-cycle recruitment efforts: posted job listings, screened 150+ resumes annually, facilitated 20+ interviews, and reduced time-to-hire by 15%.
  • Conducted new hire onboarding and orientation, including employment verification, benefits enrollment, and policy acknowledgment.
  • Provided guidance to managers and employees on FMLA, short-term and long-term disability (STD/LTD), benefits, payroll, company policies, disciplinary procedures, and talent management.
  • Mediated employee relations issues, resolved conflicts, and implemented disciplinary actions to support a respectful workplace.
  • Led training sessions on safety protocols, professional conduct, and policy changes, increasing productivity by 15%.
  • Monitored federal and state labor laws (FMLA, FLSA, EEO, ADA), updated internal policies, and ensured 100% compliance, avoiding legal risks or penalties.

Human Resources Payroll & Benefits Administrator

S&S Activewear LLC
06.2021 - 10.2022
  • Processed and submitted payroll accurately and on time for 5,000 employees across 9 states, achieving 100% compliance with company policies and regulations.
  • Verified timesheets meticulously, identifying and resolving errors or discrepancies with accuracy and attention to detail.
  • Reviewed payroll registers for both companies CSO and S&S, ensuring 100% accuracy and compliance.
  • Enrolled employees in benefits programs, ensuring compliance with regulations and providing timely support during the enrollment process.
  • Provided accurate pay information for workers' compensation and taxes, ensuring compliance with all applicable regulations.
  • Managed unemployment claims, completing 100% of claims documentation and submissions in a timely manner.
  • Ensured timely processing of life event changes, diligently updating employee records as needed.
  • Assisted employees with benefits-related inquiries, ensuring prompt resolutions and increased satisfaction levels.

Human Resource Assistant

S&S Activewear LLC
04.2015 - 06.2021
  • Maintained and updated employee records for 500+ personnel, achieving 100% accuracy and compliance during quarterly audits.
  • Conducted and facilitated 20+ warehouse operation orientation sessions, resulting in a 30% increase in employee productivity.
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Coordinated recruitment efforts, posting 6 to 10 job listings per month, screening 200+ resumes, and conducting 50+ interviews annually.
  • Established and maintained open communication channels between employees and managers, conducting 10+ check-in meetings monthly, resulting in a 25% increase in employee satisfaction.
  • Monitored and implemented updates to company policies in response to changes in labor laws, ensuring 100% compliance.
  • Managed employee relations issues, including conflict resolution and disciplinary actions.

Education

Bachelor of Science (B.S.) - Business Administration and Management

Lewis University
Romeoville, IL
01-2024

Associate in Applied Science (A.A.S.) - Business Administration and Management

Joliet Junior College
Joliet, IL
01-2020

Skills

  • Talent Acquisition & Retention
  • Onboarding & Offboarding
  • Employee Relations & Conflict Resolution
  • Benefits & Compensation Administration
  • Policy Development & Enforcement
  • HR Compliance & Labor Law Knowledge
  • Training & Development
  • Records Management & Confidentiality
  • Performance Management
  • HRIS & Timekeeping Systems (Paylocity & ADP)
  • Event Planning & Employee Engagement
  • Multitasking & Prioritization in Dynamic Work Environments

Languages

Spanish
Portuguese

Timeline

Human Resources Generalist

CPGIO Ecommerce Distribution LLC
10.2022 - Current

Human Resources Payroll & Benefits Administrator

S&S Activewear LLC
06.2021 - 10.2022

Human Resource Assistant

S&S Activewear LLC
04.2015 - 06.2021

Bachelor of Science (B.S.) - Business Administration and Management

Lewis University

Associate in Applied Science (A.A.S.) - Business Administration and Management

Joliet Junior College

Awards

Consistently promoted twice within the organization, showcasing strong leadership. Led team to achieve milestones, enhancing morale and receiving recognition from upper management, including financial rewards., Independently managed a 400-employee warehouse for 5 years, demonstrating HR expertise and leadership. Achieved outstanding performance and contributed significantly to team success.

Hobbies and Interests

Utilize DIY projects to inspire creativity and sharpen problem-solving and detail-oriented skills, applied effectively to day-to-day professional work.

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