Summary
Overview
Work History
Education
Skills
Community Service
Timeline
Generic

Mayra L. MUÑOZ

Norwalk,CT

Summary

Highly motivated bi-lingual social services and education professional, seeking a role in human/social services field which will utilize strong historical experience & skills to assist in providing emotional, mental, and social support to individuals being serviced.

Overview

28
28
years of professional experience

Work History

Truancy Coordinator – (Brien McMahon High School)

Norwalk Public Schools
02.2024 - 06.2024


  • Assisted the school staff/administration with reaching out to students who have been truant via email, telephone calls or home visits.
  • Maintained well-organized documentation and records to ensure students attendance was accurate
  • In addition to helping students and parents understand the importance of school attendance.
  • Identified barriers hindering students attendance and any available resources, that can help support their attendance.
  • Follow-up on student's return mail with students and parents.

Substitute Paraeducator, Special Education

Norwalk Public Schools
05.2021 - 06.2021
  • Responsible for the support and supervision of a Bilingual Special Education student
  • Supervised individual students in a variety of school settings (classrooms, speech, OT, etc.) for the purpose of providing a comfortable, safe and positive learning environment
  • Prepared the learning environment to allow the student to participate in classroom activities
  • Assisted with the individual's classroom activities, assignments and/or materials under the direction of the assigned teacher for the purpose of supporting the implementation of the students Individualized Education Plan (IEP) goals
  • Communicated with supervising instructional staff for the purpose of sharing student's progress on their daily assignments and IEP goals

Adult Probation Officer

State of Connecticut Judicial Branch, CSSD
03.2001 - 05.2021
  • Company Overview: Court Support Services Division
  • Responsible for the supervision of specialized caseloads
  • Supervise diverse caseloads, inclusive of Youthful Offenders, Sex Offenders and High-Risk Females
  • Provide a positive reinforcement supervision model inclusive of strategies, techniques, and specialized supervision programs to encourage positive behaviors that would enhance their quality of life and reduce recidivism with individuals experiencing being supervised by the court system
  • Led intake, assessment, referral, and supervision of court sentenced individuals to aid in complying to their ordered conditions while maintaining public safety
  • Create individualized case plans and maintain detail case notes on all case management activities
  • Maintain contact with treatment providers, victims, legal and other community agencies
  • Court Support Services Division

Admissions Counselor

Albertus Magnus College
06.2000 - 03.2001
  • Responsible for promotion of college and recruiting for prospective students
  • Drove greater awareness & interest in AMC with high school students to increase admission levels
  • Recruited at high schools within state of CT and was the representative AMC at school fairs within the Northeast States (MA, ME, NH, VT) and Puerto Rico
  • Conducted information sessions for school counselors, high school students and their families to educate the on the benefits of an ABC college education
  • Reviewed incoming applications to ensure they were complete before forwarding them to the Dean of Admissions
  • Aided & coached prospective students and their families to address their questions, concerns, and challenges throughout the admissions process

Educational Aid

Town of Norwalk
09.1997 - 03.1999
  • Company Overview: Housing Authority Learning Centers
  • Worked with students from various public housing sites in an afterschool program geared towards low income and high-risk populations
  • Provided tutoring & homework support in math and reading and/or helped with special school projects both individually and in small groups
  • Assisted students with use of center computers and monitored their use to ensure internet safety
  • Encouraged students to explore their educational interest and strengths so that they can be motivated along their learning path
  • Encouraged positive peer & staff interactions to develop strong social skills
  • Monitored recreational activities and attended field trips
  • Assisted in maintaining attendance records and encouraged participation
  • Maintained parents and guardians informed of upcoming center activities
  • Housing Authority Learning Centers

Paraprofessional

Town of Westport
09.1996 - 06.1997
  • Aided teaching staff in providing a structured and supportive environment for students in a special education setting
  • Supported teacher with the implementation of classroom and individual lesson plans
  • Accompanied and assisted students with special education services in a general classroom based on their needs (mainstreaming)
  • Worked with students one on one and in small groups with varying disabilities ranging from learning to severe disabilities
  • Monitored students' behaviors and encouraged appropriate interaction with staff and peers
  • Monitor students at recess, lunch, classroom, and community volunteer sites

Education

Bachelor of Arts - Psychology

Southern Connecticut State University
05.2000

Skills

  • Bilingual (English & Spanish)
  • Excellent Communicator
  • Critical Thinking & Problem Solver
  • Active Listener
  • Individualized Counseling & Coaching
  • Behavior Analysis
  • Strong knowledge of Community Resources
  • Discretion and confidentiality
  • Document management
  • Scheduling and calendar management
  • Report writing
  • Professional networking
  • Patient scheduling

Community Service

Northeast Community Church, 04/01/16, Present, Responsible for a range of duties including the implementation of lesson plans and addressing student needs while assisting students in completing assigned projects., Volunteering to teach a minimum of one Sunday per month.

Timeline

Truancy Coordinator – (Brien McMahon High School)

Norwalk Public Schools
02.2024 - 06.2024

Substitute Paraeducator, Special Education

Norwalk Public Schools
05.2021 - 06.2021

Adult Probation Officer

State of Connecticut Judicial Branch, CSSD
03.2001 - 05.2021

Admissions Counselor

Albertus Magnus College
06.2000 - 03.2001

Educational Aid

Town of Norwalk
09.1997 - 03.1999

Paraprofessional

Town of Westport
09.1996 - 06.1997

Bachelor of Arts - Psychology

Southern Connecticut State University
Mayra L. MUÑOZ