Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Mayra Lopez

Santa Ana,CA

Summary

Motivated and detail-oriented professional with excellent customer service skills, that's self driven, and quick learner. My professional experience in maintaining my own business as well as working in an administrative environment will allow me to excel in any customer service and administration position.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Personal Trainer

Independent Employer
Costa Mesa, CA
03.2017 - Current
  • Developed personalized fitness programs for clients based on their individual goals and needs.
  • Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
  • Provided instructions in proper form, technique, and safety when performing exercises.
  • Monitored progress of clients during workouts and provided feedback and encouragement.
  • Created nutritional plans that support overall health goals of clients.
  • Demonstrated various exercises with the use of free weights and machines.
  • Educated clients about the benefits of regular exercise and healthy eating habits.
  • Assisted clients in setting realistic short-term and long-term goals.
  • Motivated clients to reach their personal best by providing positive reinforcement.
  • Maintained records of client's performance data such as weight loss, muscle gain.
  • Scheduled appointments with clients and communicated effectively with them via phone or email.
  • Responded promptly to customer inquiries regarding services offered or upcoming events.
  • Maintained a clean environment by wiping down equipment after each use by a client.
  • Performed administrative duties such as billing customers or ordering supplies as needed.
  • Created personal training experiences for clients.

Front Desk Receptionist /Administrative Assistant

IAPMO
Ontario, CA
08.2011 - 05.2017
  • Provide day to day administrative support to various business units worldwide.
  • Assisted with scheduling appointments for clients and visitors.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Greeted customers warmly and made them feel welcome.

Education

High School Diploma -

Saddleback High School
Santa Ana, CA
06-2000

GED -

Santa Ana College
Santa Ana, CA

Skills

  • Excellent Customer Service
  • Strength Training
  • Member Support
  • Activity Planning
  • Service Marketing
  • Leadership Skills
  • Client Engagement
  • Motivational
  • Scheduling
  • Organization Skills
  • Service-Oriented Mindset
  • Greeting and Seating Clients
  • Multitasking and Prioritization

Languages

English
Professional
Spanish
Professional

Certification

  • Certified Personal Trainer

References

References available upon request.

Timeline

Personal Trainer

Independent Employer
03.2017 - Current

Front Desk Receptionist /Administrative Assistant

IAPMO
08.2011 - 05.2017

High School Diploma -

Saddleback High School

GED -

Santa Ana College

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Mayra Lopez