Mayra Lopez-Saucedo
Rogers,AR
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Elizabeth Richardson Center
11.2022 - Current
- Liaised between clients and vendors and maintained effective lines of communication.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Assisted coworkers and staff members with special tasks on daily basis.
Appointment Coordinator
Elizabeth Richardson Center
11.2022 - Current
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Scheduled appointments for clients in person or over telephone.
- Maintained up-to-date records of client information, ensuring accurate scheduling and contact details.
- transported clients to and from scheduled appointments.
- Facilitated smooth patient flow by coordinating check-in, insurance verification, and payment processing procedures.
- Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
- Maintained accurate patient records by diligently updating contact information and appointment history in electronic health record systems.
Pharmacy Technician
Walgreens
09.2016 - 11.2023
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
- Counted and labeled prescriptions with correct item and quantity.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
- Streamlined prescription processing with accurate data entry and verification of patient information.
Education
High School Diploma -
Springdale High School
Springdale, AR05.2014
Skills
- Client Relations
- Spanish Fluency
- Workflow Optimization
- Microsoft Outlook
- Microsoft Office
- Medical Billing
- Microsoft Word
- Office Administration
- Data Entry
- Patient Scheduling
- Computer Proficiency
Certification
- Licensed Pharmacy Technician - 12/2018-current
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Elizabeth Richardson Center
11.2022 - Current
Appointment Coordinator
Elizabeth Richardson Center
11.2022 - Current
Pharmacy Technician
Walgreens
09.2016 - 11.2023
High School Diploma -
Springdale High School
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