Summary
Overview
Work History
Education
Skills
Certification
Languages
Software
Timeline
CustomerServiceRepresentative

Mayra Marin

Savannah,GA

Summary

Proven Supervisor at IKEA with a track record of enhancing operational efficiency and employee performance. Expert in staff management and process improvement, demonstrated through the successful supervision of a 15-member team. Skilled in Microsoft Excel and adept at resolving customer complaints, ensuring satisfaction. Achieved significant quality assurance milestones in diverse roles, including meticulous inventory oversight.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Front End Team Member

Chick-fil-A
11.2023 - Current
  • Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
  • Received deliveries of food items and stored them properly.
  • Served food during catered events or banquets as requested by supervisors or chefs.
  • Organized storage areas for efficient access to items when needed.
  • Followed all health code guidelines when handling food items.

General Laborer

Maersk
08.2022 - Current
  • Organized inventory in the warehouse according to established procedures.
  • Inspected packages for accuracy and completeness before shipping.
  • Packed products in accordance with specified instructions.
  • Labeled boxes, crates, and other containers accurately.

Supervisor

IKEA
03.2019 - 09.2020
  • Directed and supervised team of 15 employees in daily operations.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.

Education

High School Diploma -

Success High School
Round Rock, TX
03-2020

Skills

  • Product Organization
  • Product Packaging
  • Quality Assurance
  • Inventory Oversight
  • Staff Management
  • Responsible for gathering and calculating hours worked and pay received accurately
  • Schedule development
  • Process Improvement
  • Microsoft Excel, Powerpoint, and Outlook

Certification

  • Servsafe Certification

Languages

Spanish
Full Professional
English
Full Professional

Software

The ability to use computer programs and tools

Timeline

Front End Team Member

Chick-fil-A
11.2023 - Current

General Laborer

Maersk
08.2022 - Current

Supervisor

IKEA
03.2019 - 09.2020

High School Diploma -

Success High School

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Mayra Marin