Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Manager

Mayra Martinez

West Valley City,UT

Summary

Industrious and enthusiastic Manager proven to consistently meet productivity goals and business and customer service objectives. Skillfully works with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving customer issues to maximize satisfaction and meet targeted service level, always willing to learn with excitement new job tittles and fast at learning them as well.

Overview

7
7
years of professional experience

Work History

Manager

La Fountain Mexican Restaurant
11.2015 - Current
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Checked identification for minimum age for sale of alcoholic beverages.

Picker & Packer

Sephora Distribution Center
06.2022 - 07.2022
  • Pulled orders quickly to maintain demanding productivity goals.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Removed items from shelves or storage bins and scanned tags.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.

Packing, Shipping, and Receiving Assembler

Megafoods
04.2022 - 06.2022
  • Completed daily cycle counts and assisted with [Timeframe] audits.
  • Tagged and shelved [Type] product using first-in, first-out storage scheme.
  • Coordinated storage locations and product movements.
  • Scheduled pickups and deliveries to maintain smooth operations.
  • Picked orders, scanned products and packed boxes.
  • Processed and restocked returns.

Shift Leader

Power Distributors
04.2021 - 08.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Processed and restocked returns.
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and sealing tools.
  • Completed daily cycle counts and assisted with [Timeframe] audits.
  • Coordinated storage locations and product movements.
  • Picked orders, scanned products and packed boxes.

Education

GED -

Granger High School
West Valley City, UT
06.2022

Skills

  • Safe Work Methods
  • Juvenile Probation
  • Business Leadership
  • High-Volume Dining
  • Transactions and Cash Handling
  • Team Player
  • Warm and Friendly
  • Cool Under Pressure
  • Responding to Difficult Customers
  • Upbeat and Positive Personality
  • Interpretation and Translation Services
  • Good With Numbers
  • Bilingual (Spanish and English Fluently Speak and Write)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Picker & Packer

Sephora Distribution Center
06.2022 - 07.2022

Packing, Shipping, and Receiving Assembler

Megafoods
04.2022 - 06.2022

Shift Leader

Power Distributors
04.2021 - 08.2021

Manager

La Fountain Mexican Restaurant
11.2015 - Current

GED -

Granger High School

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Mayra Martinez