MAYRA MEJIA
Concord,CA
Summary
Dedicated professional with extensive experience in healthcare, finance, and customer service. Recognized for leadership, organizational skills, and a commitment to operational excellence. Proficient in fostering team collaboration, implementing efficient workflows, and driving positive outcomes. Highly skilled in communication, problem-solving, and ensuring compliance with organizational standards.
Overview
15
15
years of professional experience
1
1
Certification
Work History
GI Tech
Sutter Delta Medical Center
Antioch, CA
10.2024 - Current
- Conducted endoscopic scope preparation, cleaning, and maintenance for diagnostic procedures.
- Ensured adherence to infection control protocols to maintain patient safety.
- Advocated for and implemented structured training initiatives for continuous improvement.
- Partnered with interdisciplinary teams to optimize procedure workflows.
On-Call EVS Housekeeper
Kaiser Permanente
Oakland, CA
07.2024 - Current
- Delivered consistent cleaning and sanitization services, meeting stringent healthcare standards.
- Supported operations with adaptability during high-demand periods.
- Provided mentorship to new hires to ensure compliance and operational excellence.
ER Clerk
Sutter Delta Medical Center
Antioch, CA
07.2023 - 10.2024
- Managed patient workflows and maintained accurate clinical documentation.
- Enhanced triage efficiency through streamlined administrative processes.
- Maintained organized inventory systems to support seamless operations.
EVS Housekeeper
Sutter Delta Medical Center
Antioch, CA
03.2019 - 07.2023
- Ensured the cleanliness and sanitation of critical healthcare areas.
- Created onboarding procedures and trained staff to meet departmental standards.
- Cultivated a culture of teamwork and accountability within the department.
Relationship Banker
Bank of America
El Sobrante, CA
10.2014 - 01.2017
- Delivered training and mentorship programs to enhance staff capabilities.
- Processed high-volume financial transactions, ensuring accuracy and compliance.
- Developed and executed customer-focused service strategies to boost satisfaction.
Clerk
Safeway
Martinez, CA
02.2010 - 10.2014
- Supervised staff to meet and exceed sales objectives.
- Analyzed operations to identify improvement opportunities and optimize performance.
- Ensured compliance with legal and organizational standards.
Education
Clinical Medical Assisting -
Boston Reed College
01.2012
Skills
- Leadership
- Process Optimization
- Clinical Documentation
- Team Development
- Patient Care Support
- Relationship Building
- Compliance & Quality Assurance
Certification
BLS CPR Certified, American Heart Association
Timeline
GI Tech
Sutter Delta Medical Center
10.2024 - Current
On-Call EVS Housekeeper
Kaiser Permanente
07.2024 - Current
ER Clerk
Sutter Delta Medical Center
07.2023 - 10.2024
EVS Housekeeper
Sutter Delta Medical Center
03.2019 - 07.2023
Relationship Banker
Bank of America
10.2014 - 01.2017
Clerk
Safeway
02.2010 - 10.2014
Clinical Medical Assisting -
Boston Reed College