Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mayra Mendieta

Davie

Summary

Strong Fleet Supervisor with a proven track record at Go Rentals, excelling in vehicle maintenance and quality assurance. Enhanced operational efficiency through strategic process improvements and effective fleet monitoring. Celebrated for exceptional customer service skills, ensuring high satisfaction levels while managing logistics and maintenance tasks.

Overview

16
16
years of professional experience

Work History

Fleet Supervisor

Go Rentals
09.2014 - Current
  • Generated daily reports detailing suggested process improvement initiatives to inform location managers
  • Inspected reports and requested maintenance tasks be completed within specific timeframes
  • Receiving of new vehicle fleet
  • Receiving registration paperwork, verifying accurate vehicle information
  • Assisting with logistics of distribution of vehicles
  • Monitoring highway/ express way toll agency records & reconciling with rentals agreements
  • Any other duties as directed

Customer Care Professional

American Express
08.2009 - 01.2014
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction
  • Assisted call-in customers with questions and payments
  • Responded to customer needs through competent customer service and prompt problem-solving
  • Cross-trained and provided back-up for other customer service areas

Education

Associate of Arts - Hospitality Management

Keiser University
Fort Lauderdale, FL

Skills

  • Vehicle maintenance
  • Quality assurance standards
  • Dispatching oversight
  • Fleet monitoring

Languages

Spanish
Native or Bilingual

Timeline

Fleet Supervisor

Go Rentals
09.2014 - Current

Customer Care Professional

American Express
08.2009 - 01.2014

Associate of Arts - Hospitality Management

Keiser University

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