Mayra Montes

Develop, modify, and optimize production processes to enhance efficiency, reduce costs, and improve product quality.

Identify and procure appropriate machinery and equipment.

Implement and monitor quality control measures to meet industry standards and regulatory requirements, minimizing defects and ensuring product consistency.

Work closely with cross-functional teams, including production, engineering, and quality assurance, to coordinate activities and ensure alignment with organizational goals.

Create and maintain comprehensive documentation, including process flowcharts, standard operating procedures (SOPs), and work instructions.

Provide daily support to engineers in a range of tasks, including designing, testing, modifying, fabricating,and assembling prototype electro-mechanical systems, experimental circuitry, laser/light transmission devices, specialized test equipment, and metrology tools.

Assist in the creation and execution of schematics, diagrams, written and verbal descriptions, layouts,and defined plans to carry out testing, checkout, and troubleshooting functions on a wide variety of tools.

Possess a basic understanding of troubleshooting UI/process modules, including tasks such as pumping down the process module, changing heater temperature, identifying and clearing alarms, and rebooting the UI.

Effectively communicate with patients, physicians, insurance representatives, and other medical personnel to identify their needs and provide solutions related to registration, scheduling, billing/claims inquiries, and frequently asked questions.

Review and submit third-party billing claims for payment, and regularly review pending claims for resubmission.

Demonstrate initiative, quick learning, and active participation as a valuable member of the administrative team.

Provide recommendations for improving the assembly or production process.

Conduct inspections, testing, or measurements of materials or products during production.

Perform sample testing or inspections for malfunctions or defects during batch or production runs, and coordinate further analysis with the lab.

Collaborate with relevant personnel to ensure a safe, efficient, and effective workflow for both staff and production processes.

Conducted individualized floor training for new hires to prepare them for their role as scribes, providing guidance and constructive feedback to equip them with the necessary skills to assist physicians in navigating electronic health records (EHR), documenting medical information, and importing diagnostic results.

Accurately and comprehensively documented medical visits and procedures as directed by physicians, including patient medical history, physical exams, treatments, diagnoses, prescriptions, and referrals, as well as faxing medical information to other facilities and providing patient education.

Performed various administrative tasks such as retrieving medical records, documenting diagnostic test results, preparing discharge instructions, and contacting specialists. Maintained accurate records of clinical data, lab results, and physician interpretations in the medical record.

Drafted standard operating procedures (SOPs) for quality control (QC) during production, adhering to cGMP guidelines as well as SOPs for lab technicians in line with cGMP guidelines.

Developed instructional material for cGMP guidelines and performed translations of cGMP PowerPoints from English to Spanish.

Oversaw numerous projects, prioritized tasks efficiently, and maintained effective communication throughout.