MAYRA MORALES
Garland
Summary
Dynamic Front Desk Receptionist delivering efficient secretarial support with a focus on organization and friendliness. Proficient in managing phone communications, company correspondence, and appointment scheduling. Committed to fostering a welcoming office atmosphere while excelling in time management and multitasking. Dependable in addressing operational needs and enhancing overall office performance.
Overview
12
12
years of professional experience
Work History
Receptionist Administrator
NW Dental Group
Garland
01.2024 - Current
- Maintained an organized filing system for all employee records in compliance with legal regulations.
- Assisted doctors with patient care and administrative tasks.
- Answered calls and scheduled follow-up appointments, ensuring efficient patient flow and communication.
- Managed email correspondence with referring offices and collected payments, streamlining administrative processes.
Scheduling Coordinator
Galloway Dental
Mesquite
02.2016 - 12.2023
- Take all incoming calls
- Check patients in and out
- Schedule patients accordingly
- Patient charting
- Make sure all vitals and treatment match doctors end of the day note
- Help assist with cleaning operatories as well as sterile all instruments
- Gather everyone's feedback in the office from the previous work day to hold morning huddles and see what needed to be worked on for the new day
- Handle front office when office manager was out
- Take initiative on all task for the day
Dental Assistant
Jefferson Dental Clinics
05.2013 - 02.2016
- Set up operatories based on the schedule
- Calls patients for x-rays, get prophy cleanings complete before doctor went in for the exam
- Sterile instruments
- Assist in treatment rooms 2
Education
High School Diploma -
Garland High School
Garland, TX05-2009
Skills
- Bilingual
- Multitasker
- Data entry accuracy
- Payment processing
- Office administration
- Patient scheduling
- Leadership experience
- Communication skills
- Computer proficiency
- Customer service
- Medical record management
References
- Dr Hiren Patel, 9788883066, Friend
- Dr Brahmbatt Sneha, 7328503101, Friend
- Alexis Martinez, 4697772207, Previous Manager
- Sandra Lopez, 2147189313, Friend
Languages
Spanish
Native/ Bilingual
Timeline
Receptionist Administrator
NW Dental Group
01.2024 - Current
Scheduling Coordinator
Galloway Dental
02.2016 - 12.2023
Dental Assistant
Jefferson Dental Clinics
05.2013 - 02.2016
High School Diploma -
Garland High School
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