Mayra Moreno
Fort Worth,TX
Summary
Compassionate healthcare professional with background in medical assistance, known for high productivity and efficient task completion. Possess specialized skills in patient care, medical record keeping, and clinical procedures. Excel in communication, empathy, and teamwork, ensuring optimal patient experiences and seamless support to healthcare teams. Certified Medical Assistant with relevant experience in fast-paced healthcare settings. Strong background in patient care, medical terminology, and electronic health record systems. Showcased ability to manage multiple tasks simultaneously and adapt to changing environments or demands. Success noted in improving clinic workflow efficiency and contributing positively to team-focused environments.
Overview
14
14
years of professional experience
Work History
Family Engagement LiaisonF
FWISD
Fort Worth, Texas
12.2018 - Current
- Developed informational materials to support community engagement initiatives.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Developed and maintained effective relationships with internal and external stakeholders.
- Acted as a point of contact for customers, suppliers, partners and other third parties to support the delivery of services.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
Substitute Paraprofessional
FWISD
Fort Worth, Texas
08.2016 - 12.2017
- Assisted teachers in classroom management and student engagement activities.
- Facilitated communication between educators, students, and parents regarding progress.
- Monitored student behavior and implemented positive reinforcement strategies.
- Collaborated with teaching staff to adapt lessons for diverse learning needs.
- Provided supervision during lunch periods and recess to ensure safety.
- Participated in training sessions to enhance educational support skills.
- Developed positive relationships with students, parents, faculty, staff, administrators.
- Ensured a safe learning environment by adhering to school rules and regulations.
- Provided guidance and support to students during instruction periods.
- Monitored student behavior in the classroom and hallways.
- Assisted teachers in preparing materials for classroom activities.
- Assisted with clerical tasks such as filing paperwork and copying documents.
- Kept students safe in classroom and outside environments.
- Assisted in the coordination and supervision of classroom activities and field trips.
Childcare Assistant Teacher
FWAS
Fort Worth, Texas
08.2014 - 05.2015
- Supported individual students with learning and developmental needs.
- Engaged children in play-based learning and creative activities.
- Communicated effectively with parents regarding child progress and needs.
- Helped supervise outdoor playtime to ensure children's safety.
- Collaborated with staff to create a nurturing learning atmosphere.
- Organized daily classroom routines, including snack time, story time, and outdoor playtime.
- Monitored the safety of children at all times while they were playing or engaging in activities.
- Worked closely with colleagues to create an inviting atmosphere where every child felt welcome, safe, respected and valued.
- Encouraged positive interactions between students through group projects and activities.
- Tutored struggling students one-on-one in order to help them catch up with their peers.
- Supported children's emotional and social development by adapting communication tactics for differing client needs.
Family Engagement Specialist
FWISD
Fort Worth, Texas
08.2014 - 05.2015
- Facilitated family engagement activities to strengthen community connections.
- Communicated effectively with families to address concerns and provide resources.
- Collaborated with school staff to promote family involvement in education.
- Provided support during parent-teacher conferences to enhance communication channels.
- Coordinated meetings between teachers, administrators, students, parents, and other stakeholders to foster collaboration.
- Assisted in creating an open dialogue among all stakeholders regarding student achievement goals.
- Participated in professional development opportunities related to parent-teacher partnerships.
- Conducted home visits to assess family needs and provide resources, referrals, and support.
- Discussed eligibility requirements for different services to help families gather required information and documentation.
Medical Assistant
Texas Huguley Hospital
Burleson, Texas
03.2012 - 05.2012
- Assisted healthcare providers with patient examinations and medical procedures.
- Maintained accurate patient records using electronic health record systems.
- Prepared examination rooms by cleaning and stocking necessary supplies.
- Collected and processed patient samples for laboratory tests efficiently.
- Supported front office tasks, including managing phone calls and greeting visitors.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Scheduled appointments for patients via phone and in person.
- Organized charts, documents and supplies to maintain team productivity.
Education
High School Diploma -
Success High School
Fort Worth, TX05-2011
Medical Assistant Certificate -
Kaplan College
Fort Worth, TX05-2012
Skills
- Electronic health records
- Patient care
- Medical terminology
- HIPAA compliance
- Vital sign measurement
- Community engagement
- Clinical documentation
- Medical records confidentiality
- Patient assessments and care
- Fluent in English and Spanish
- Direct patient care
- Good Telephone Etiquette
- Excellent communication
- Dependable and responsible
- Microsoft Word
- Multitasking
- Student support
- Family involvement strategies
Languages
English
Full Professional
Spanish
Professional
Timeline
Family Engagement LiaisonF
FWISD
12.2018 - Current
Substitute Paraprofessional
FWISD
08.2016 - 12.2017
Childcare Assistant Teacher
FWAS
08.2014 - 05.2015
Family Engagement Specialist
FWISD
08.2014 - 05.2015
Medical Assistant
Texas Huguley Hospital
03.2012 - 05.2012
High School Diploma -
Success High School
Medical Assistant Certificate -
Kaplan College
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