Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mayra Navarro

Scottsdale,AZ

Summary

Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manages administrative functions while delivering thorough answers and solutions to foster exceptional customer experiences.

Business Associate supporting clients and serving as primary business contact. Excel in building relationships with clients, identifying new business opportunities, handling client communication and communicating business offerings to customers. Strong business acumen, attention to detail, excellent communication and interpersonal skills.

Overview

3
3
years of professional experience

Work History

Business Operations Assistant

Formula G
06.2021 - Current
  • Completed in-depth reviews of market conditions and customer preferences for Vehicle products.
  • Planned marketing initiatives and leveraged referral networks to promote business development.
  • Developed campaigns and specific marketing strategies for clients.
  • Engaged with customers to effectively build rapport and lasting relationships.

Life Insurance Call Center Agent

Bankers Life Insurance Company Of America
01.2023 - 05.2023
  • Maintained high standards of customer service by building relationships with clients.
  • Increased sales of life insurance products through tactical customer outreach.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Responded to customer calls and emails to answer questions about products and services.
  • Retained up-to-date industry knowledge for accurate, well-informed customer interactions.

Operations Product ID Technician

Innovative-Health
09.2021 - 03.2022
  • Identifying, reprocessing & testing of medical instruments and devices
  • Will assist in the identification of improvements in our assembly
  • Operates all required equipment and fixturing accurately and safely,prepares, assembles, and decontaminates instruments and medical devices according to approved processing procedures.

Education

Associate of Applied Science -

Maricopa Community Colleges - Phoenix College
Phoenix, AZ

High School Diploma -

Banking And Finance Cert
1900 W Thomas Rd, Phoenix AZ
2015

Skills

  • Flexible
  • Office support(phones, faxing,printing,filing)
  • Operational improvement
  • Customer service-oriented
  • Works well under pressure
  • Efficient in Microsoft
  • Efficient in Excel
  • Strong Organizational Skills
  • Report Preparation
  • Meticulous Attention to Detail
  • Database and Client Management Systems

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Life Insurance Call Center Agent

Bankers Life Insurance Company Of America
01.2023 - 05.2023

Operations Product ID Technician

Innovative-Health
09.2021 - 03.2022

Business Operations Assistant

Formula G
06.2021 - Current

Associate of Applied Science -

Maricopa Community Colleges - Phoenix College

High School Diploma -

Banking And Finance Cert