Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mayra Monsivais

Tyler,TX

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision. Detail-oriented administrative assistant with experience in customer service, data entry and office management.

Overview

5
5
years of professional experience

Work History

ADMINISTRATIVE ASSITANT

Tyler ISD - Food
01.2022 - 05.2023
  • Payroll reports providing new hires with instructions on new hire roles ( civil rights training)
  • Printing reports for new applications processed for students
  • Approved or denied
  • Adjusting time for employees/Attendance
  • Reply in orderly and high priority for missing produce, bread, or chemicals needed
  • Make sure to have deposit books in order.
  • Handling incoming calls, and employees.
  • Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
  • Executed record filing system to improve document organization and management.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute.
  • Created and maintained databases to track and record customer data.
  • Scheduled office meetings and client appointments for staff teams.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks daily.

NAIL TECHNICIAN

Glam Nail Studio
01.2018 - 01.2021
  • Developed and maintained strong relationships with customers to increase loyalty, trust, and satisfaction.
  • Used acrylics, gels, and glitters to create custom nail art designs for clients.
  • Oversaw schedule to manage appointments of new and existing clients.
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Maintained master appointment calendar covering all customer visits, employee schedules, and special events.
  • Managed over 25 school cafeteria staff.
  • Developed and maintained strong relationships with customers to increase loyalty, trust, and satisfaction

Time Keeper

Home Healthcare
01.2018 - 01.2021
  • To ensure accurate and timely completion and verification of all
  • EVV visits and supporting documentation for payroll and billing processing
  • Responsible for accurate and timely completion (verification) of all
  • EVV visits for payroll and billing information for clients and workers
  • Ensures accurate logging of mileage for special attendants
  • Monitors payroll and scheduling process to ensure compliance
  • Ensures all supporting documentation (2067) is written and sent to be filed by designated person for any PAS hours not worked
  • Tracks missing EVV time and collect as soon as possible
  • Ensures all corrections in EVV are made promptly
  • Establishes and maintains rapport with DHS case managers; assists with audits as required
  • Contacts and communicates with providers to handle payroll discrepancies and issues appropriately
  • Detail Oriented
  • Verified timekeeping records and handled any discrepancies with employees.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Updated employee files with new details such as changes in address or salary levels.
  • Processed new hire paperwork and documents.

Education

Diploma - Nail Technician

Star College of Cosmetology 2
Tyler, TX
2018

High School Diploma -

Chapel Hill High School
Tyler, TX
2008

Skills

  • Advanced MS Office Suite Knowledge
  • Cash Deposit Preparation
  • Employee Training
  • Data Entry Documentation
  • Excel Spreadsheets
  • 10-Key Proficiency
  • Multi-Line Phone Systems
  • Database Administration
  • Staff Management
  • Payroll and Benefits Administration
  • OSHA Compliance
  • Critical Thinking
  • Team Bonding
  • Microsoft Office
  • Spreadsheets
  • Recordkeeping

Languages

Spanish
Native or Bilingual

Timeline

ADMINISTRATIVE ASSITANT

Tyler ISD - Food
01.2022 - 05.2023

NAIL TECHNICIAN

Glam Nail Studio
01.2018 - 01.2021

Time Keeper

Home Healthcare
01.2018 - 01.2021

Diploma - Nail Technician

Star College of Cosmetology 2

High School Diploma -

Chapel Hill High School
Mayra Monsivais