Mayra Perez
Silver Spring,MD
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
25
25
years of professional experience
Work History
Front Desk Receptionist
Spine Connection Injury Center
05.2019 - 09.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Front Receptionist
Family Back & Neck Care Center
10.1998 - 02.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Transcribed phone messages and relayed to appropriate personnel.
Education
High School Diploma -
John F. Kennedy High School
Silver Spring, MD06.1995
Skills
- Social Perceptiveness
- Word Processing
- Team Collaboration
- Packaging and Mail Receiving
Languages
Spanish
Full Professional
Timeline
Front Desk Receptionist
Spine Connection Injury Center
05.2019 - 09.2023
Front Receptionist
Family Back & Neck Care Center
10.1998 - 02.2019
High School Diploma -
John F. Kennedy High School
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