Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mayra Perez

Silver Spring,MD

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Overview

25
25
years of professional experience

Work History

Front Desk Receptionist

Spine Connection Injury Center
05.2019 - 09.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

Front Receptionist

Family Back & Neck Care Center
10.1998 - 02.2019
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Transcribed phone messages and relayed to appropriate personnel.

Education

High School Diploma -

John F. Kennedy High School
Silver Spring, MD
06.1995

Skills

  • Social Perceptiveness
  • Word Processing
  • Team Collaboration
  • Packaging and Mail Receiving

Languages

Spanish
Full Professional

Timeline

Front Desk Receptionist

Spine Connection Injury Center
05.2019 - 09.2023

Front Receptionist

Family Back & Neck Care Center
10.1998 - 02.2019

High School Diploma -

John F. Kennedy High School

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Mayra Perez