Summary
Overview
Work History
Education
Skills
Websites
Locations
Certification
Languages
Timeline
Generic

Mayra Perez

Mesa,AZ

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Payroll Analyst

Troon
10.2023 - Current
  • Prepare payroll billings, journal entries and other internal accounting documents
  • Conduct research, analysis and resolution to payroll related tax notices and inquiries
  • Analyze payroll data in preparation of quarterly and annual tax returns
  • Provide excellence in customer service to internal and external clients
  • Ensure payroll tax is properly withheld and reported
  • Prepare new tax agency enrollments for account set-up with third party vendor
  • Resolve out-of-balance conditions between payroll system and tax vendor
  • Review W-2’s and W-2C’s for accuracy
  • Manage and stay abreast of all payroll legislative changes to stay 100% compliant
  • Establish state and local jurisdictional accounts for withholding and unemployment
  • Serve as payroll tax expert and representative to all internal and external parties
  • Review tax rates for accuracy with tax vendor and validate against payroll system
  • Other related payroll tax duties as assigned.

Payroll Coordinator

DriveTime
01.2021 - 10.2023
  • Prepares and processes biweekly payroll
  • Assists the accounting team with data analysis and questions about transactions
  • Assisted with the implementation of a new payroll system - Workday
  • Created and implemented new Payroll, Absence, and Time Tracking procedures
  • Prior to the implementation of Workday, processed payroll through UltiPro system
  • Run daily, weekly, and monthly reports
  • Review and audit incoming employee data from Self Service and Onboarding systems
  • Respond to questions, research discrepancies, and resolve pay issues.
  • Calculate retroactive pay adjustments.
  • Verify and audit information prior to payroll transmission.
  • Process manual checks when necessary.
  • Advise and mentor team members regarding complex payroll issues.
  • Resolve payroll, timekeeping and tax-related issues.
  • Answer help-desk tickets.
  • Works along side with Human Resources and Benefits teams to assist with inquires regarding employee payroll information

Payroll Analyst

American Airlines
06.2015 - 11.2020
  • Processed payroll through UltiPro system
  • Ran daily, weekly, and monthly reports
  • Reviewed and audited incoming employee data from Self Service and Onboarding systems
  • Responded to questions, researched discrepancies, and resolved pay issues
  • Calculated retroactive pay adjustments
  • Verified and audited information prior to payroll transmission
  • Processed manual checks when necessary
  • Advised and mentored team members regarding complex payroll issues
  • Resolved payroll, timekeeping, and tax-related issues
  • Answered help-desk tickets
  • Worked alongside Human Resources and Benefits teams to assist with inquiries regarding employee payroll information
  • Provided banking funding functions for Payroll payments
  • Assisted with payroll accounting and Unions with forecasting, reporting, and questions about transactions
  • Assisted with the implementation of creating new Union reports in a new payroll processing system
  • Assisted with the transition to paperless pay checks
  • Audited expense reports, worked with team members on policy exceptions and documentation
  • Protected the integrity of confidential information for all matters
  • Provided support to the Payroll Call Center for inquiries related to employee payments
  • Answered Help tickets

Payroll Clerk

American Airlines
07.2014 - 06.2015
  • Assisted with the distribution of manual and system-generated Payroll checks
  • Provided telephone and front-counter support for Payroll and Accounts Payable related inquiries to employees and vendors
  • Assisted with data input, signature verification, report distribution, filing, mailing, and other clerical duties
  • Performed supervisory and administrative duties

Key Carrier

Party City
09.2008 - 09.2014
  • Responsible for opening and closing store and related procedures
  • Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits
  • Authorized register functions including post voids, returns, and associate discounts
  • Assisted in supervising and coaching all associates
  • Reviewed all corporate communications and reacted accordingly
  • Performed manager on duty (MOD) responsibilities as required
  • Delivered exceptional customer service through personal contact with customers
  • Interacted with and assisted customers in accordance with corporate Customer Service program
  • Staged merchandise for the sales floor
  • Assisted in merchandising procedures
  • Set and maintained merchandise presentation planner (MPP)
  • Set and maintained plan-o-grams
  • Executed corporate directed price changes and clearance markdowns

Sales Team Intern

Visit Mesa
08.2013 - 12.2013
  • Assisted Visitors with local information in person and via phone
  • Serviced requests for large groups (i.e
  • Preparing welcome packets, welcome kits, etc.)
  • Conducted company research via the internet and phone
  • Communicated via phone and email to potential clients, clients, and partners
  • Converted paper files to electronic files
  • Performed special projects assigned by sales managers and assistance
  • Prepared sales reports and evaluation reports after trade shows and events
  • Attended industry associations to network and promote the city of Mesa
  • Conducted telemarketing calls and personal sales calls
  • Stocked visitors lobby with brochures

Education

Bachelor of Science (BS) in Tourism Development & Management -

Arizona State University
Phoenix, AZ
12.2013

Associate of Arts (AA) in General Studies -

Mesa Community College
Mesa, AZ
01.2011

Skills

  • Data Analytics
  • Languages
  • Human Resources (HR)
  • Customer Experience
  • Communication
  • Payroll
  • Data Cleaning
  • Reporting & Analysis
  • Process Improvement
  • Data Entry
  • Training
  • Analytical Problem Solving
  • Microsoft Office
  • Microsoft Excel
  • Google Sheets
  • SQL
  • Workday
  • UKG
  • SAP
  • Concur Expenses
  • VLOOK UPs
  • Pivot Tables
  • Data Imports
  • Audit Support
  • Information Gathering
  • Data Reconciliation

Websites

Locations

  • Mesa, Arizona
  • Tempe, Arizona
  • United States

Certification

  • Data Analytics Training - February 2023 - April 2023

Languages

Spanish
Native or Bilingual

Timeline

Payroll Analyst

Troon
10.2023 - Current

Payroll Coordinator

DriveTime
01.2021 - 10.2023

Payroll Analyst

American Airlines
06.2015 - 11.2020

Payroll Clerk

American Airlines
07.2014 - 06.2015

Sales Team Intern

Visit Mesa
08.2013 - 12.2013

Key Carrier

Party City
09.2008 - 09.2014

Bachelor of Science (BS) in Tourism Development & Management -

Arizona State University

Associate of Arts (AA) in General Studies -

Mesa Community College

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Mayra Perez