Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mayra Perez

Gainesville,GA

Summary

Dynamic Site Manager at Longstreet Clinic P.C. with proven expertise in team leadership and quality assurance. Enhanced operational efficiency through effective staff training and problem-solving strategies. Cultivated strong relationships with patients, ensuring prompt issue resolution and fostering a collaborative environment that improved patient care outcomes.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Site Manager

Longstreet Clinic P.C.
11.2023 - Current
  • Supervise daily operations, ensuring compliance with clinic protocols and quality standards.
  • Coordinated scheduling and staffing to optimize resource allocation and patient care efficiency.
  • Conducted training sessions for staff on operational procedures and safety protocols.
  • Collaborated with healthcare providers to streamline workflows and enhance patient experience.
  • Fostered a collaborative team environment, facilitating communication among staff to enhance operational effectiveness.
  • Interviewed, hired, and trained new workers.
  • Developed strong relationships with patients through consistent communication and prompt resolution of concerns or issues.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Oversaw employee attendance record, handled payroll, and ordered new materials for sites.

Administrative Supervisor

Longstreet Clinic P.C.
04.2015 - 11.2023
  • Supervised daily administrative operations, ensuring efficient workflow and adherence to company policies.
  • Managed scheduling and coordination of team meetings, enhancing communication and productivity among departments.
  • Developed training materials for new hires, facilitating onboarding process and ensuring compliance with procedures.
  • Implemented office organization systems, improving accessibility of documents and resources for staff members.

Education

Master of Science - Healthcare Management

Brenau University
Gainesville, GA
10-2016

Bachelor of Science - Health Science

Brenau University
Gainesville, GA
05-2014

Skills

  • Effective team leadership
  • Problem-solving
  • Staff management
  • Team building
  • Customer service
  • Operations management
  • Conducting performance evaluations
  • Recruiting and interviewing
  • Constructive mindset
  • Professional and courteous

Certification

  • Certified Professional Coder (CPC) member of the AAPC.

Languages

Spanish
Native or Bilingual

Timeline

Site Manager

Longstreet Clinic P.C.
11.2023 - Current

Administrative Supervisor

Longstreet Clinic P.C.
04.2015 - 11.2023

Master of Science - Healthcare Management

Brenau University

Bachelor of Science - Health Science

Brenau University

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