Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Websites
Timeline
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Mayra Portorreal-Diaz

PORT ST LUCIE,FL

Summary

Client-oriented social services worker and realtor with several years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing new and used homes and revealing customer needs to deliver solutions. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success. Motivated real estate agent dedicated to giving clients first-class professional service and honest advice to enable sound financial decision-making in sales and purchases of real estate. Personable and ethical professional with several years of comprehensive experience buying and selling properties on behalf of clients.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Realtor

Century 21
Port Saint Lucie, Florida
05.2005 - Current
  • Created professional sales presentations to effectively communicate product quality and market comparisons.
  • Promoted property sales through advertisements, open houses and participation in multiple listing services.
  • Oversaw and negotiated offers for real estate purchases on clients' behalf.
  • Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
  • Attended industry events such as conferences or seminars related to real estate topics.

Medicaid Benefits Counselor

Alliance for Aging
Miami, FL
09.2007 - 11.2009
  • Educated clients on available Medicare and Medicaid options and enrollment processes.
  • Collaborated with healthcare providers to address client needs and concerns.
  • Maintained accurate records of client interactions and benefit inquiries.
  • Advocated for client needs within the aging services network for improved support.
  • Responded promptly to customer service issues via telephone or email communication with internal and external customers.

Education

Bachelor of Arts - Human Services

University of Massachusetts
MA
08-1989

Skills

  • Client needs assessment
  • Relationship building
  • Multilingual communication
  • Local area network
  • Marketing strategy development
  • Marketing coordination
  • Purchase agreement management
  • Seller representation aptitude
  • Property assessments
  • Comparative market analysis

Affiliations

  • 20+ years as a member of the Salvation Army, Miami Sunset Corps, Florida

Languages

English
Professional
Spanish
Professional

Certification

  • Notary Public - since 1995
  • Realtor - since 2005
  • CAM Licensed - since 2024

Timeline

Medicaid Benefits Counselor

Alliance for Aging
09.2007 - 11.2009

Realtor

Century 21
05.2005 - Current

Bachelor of Arts - Human Services

University of Massachusetts