Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mayra Ramos

Passaic,NJ

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Efficient and reliable supervisor with experience in overseeing housekeeping and janitorial teams. Possess strong organizational and leadership skills, ensuring high standards of cleanliness and maintenance are met consistently. Skilled in training staff, optimizing workflows, and implementing cost-saving measures without compromising quality. Improved overall customer satisfaction through effective scheduling, staff management, and resource allocation.

Overview

23
23
years of professional experience

Work History

Environmental Services Supervisor

St. Mary's General Hospital
Passaic, New Jersey
07.2007 - 12.2020

Oversaw day-to-day housekeeping and sanitation operations within the hospital.

Trained and supervised cleaning staff, ensuring compliance with infection control procedures.

Coordinated with other hospital departments to maintain cleanliness in all areas, including patient rooms, surgical suites, and public spaces.

Assisted in policy development to improve service quality and efficiency.

Responded to and resolved environmental service concerns in a timely manner.

Switchboard Operator

PBI General Hospital
Passaic, New Jersey
01.2003 - 01.2007

Answer incoming calls promptly and courteously.

Transfer calls to the appropriate department, staff member, or extension.

Place outgoing calls as requested by hospital personnel.

Provide patients, visitors, and staff with accurate hospital services and location information.

Respond immediately to emergency codes (e.g., Code Blue, Code Red) and initiate appropriate notification procedures.

Follow hospital protocols for handling urgent or critical situations.

Contact on-call doctors, nurses, and emergency response teams as needed.

Page medical and hospital staff via intercom, overhead paging system, or digital paging devices.

Switchboard Operator

Passaic Beth-Israel Hospital
Passaic, NJ
08.2001 - 12.2002

Answer incoming calls promptly and courteously.

Transfer calls to the appropriate department, staff member, or extension.

Place outgoing calls as requested by hospital personnel.

Provide patients, visitors, and staff with accurate hospital services and location information.

Respond immediately to emergency codes (e.g., Code Blue, Code Red), and initiate appropriate notification procedures.

Follow hospital protocols for handling urgent or critical situations.

Contact on-call doctors, nurses, and emergency response teams as needed.

Page medical and hospital staff via intercom, overhead paging system, or digital paging devices.

Environmental Services Supervisor

Passaic Beth-Israel Hospital
Passaic, NJ
04.1999 - 08.2001

Oversaw day-to-day housekeeping and sanitation operations within the hospital.

Trained and supervised cleaning staff, ensuring compliance with infection control procedures.

Coordinated with other hospital departments to maintain cleanliness in all areas, including patient rooms, surgical suites, and public spaces.

Assisted in policy development to improve service quality and efficiency.

Responded to and resolved environmental service concerns in a timely manner.

Environmental Service Aide

Passaic Beth-Israel Hospital
Passaic, New Jersey
09.1997 - 04.1999

Performed daily cleaning and sanitation tasks, maintaining a safe and hygienic environment for patients and staff.

Assisted in the proper disposal of hazardous and non-hazardous waste materials.

Ensured compliance with hospital infection control protocols.

Education

GED -

Cornerstone Christian School
Townsend Georgia
06-2020

Skills

  • Infection control
  • Staff training
  • Policy development
  • Quality assurance
  • Environmental compliance
  • Team management

Languages

Spanish
Native/ Bilingual

Timeline

Environmental Services Supervisor

St. Mary's General Hospital
07.2007 - 12.2020

Switchboard Operator

PBI General Hospital
01.2003 - 01.2007

Switchboard Operator

Passaic Beth-Israel Hospital
08.2001 - 12.2002

Environmental Services Supervisor

Passaic Beth-Israel Hospital
04.1999 - 08.2001

Environmental Service Aide

Passaic Beth-Israel Hospital
09.1997 - 04.1999

GED -

Cornerstone Christian School
Mayra Ramos