Mayra Reyes
Riverdale,CA
Summary
Program Director with proven skills in program development, budget management, and staff coordination. Expertise in compliance and community advocacy to improve service delivery for individuals with disabilities. Demonstrated ability to enhance operational efficiency and drive impactful initiatives.
Overview
20
20
years of professional experience
5
5
Certifications
Work History
Program Director
Social Vocational Services
Kingsburg, California
03.2019 - Current
- Developed and implemented programs for individuals with disabilities.
- Managed budgets and resources for various vocational initiatives.
- Coordinated training sessions and workshops for staff and clients.
- Evaluated program effectiveness through participant feedback and assessments.
- Led team meetings to discuss program updates and challenges.
- Advocated for client needs within community organizations and agencies.
- Ensured compliance with state regulations and best practices in services provided.
- Facilitated staff meetings and educational work sessions to strengthen staff competencies.
- Hired and developed staff members to collaboratively achieve program goals.
- Developed strategic plans to ensure successful program operations.
- Recruited, hired, trained, supervised, coached, evaluated, and disciplined personnel.
- Monitored program operations for compliance with policies and procedures, applicable standards and relevant contractual policy.
- Ensured compliance with organizational standards and applicable laws and regulations.
- Managed budgeting processes, including creating forecasts and tracking expenses.
- Managed program operations and provided strategic leadership for workers.
- Oversaw administrative support staff to facilitate day-to-day program activities.
- Directed staff training on technical aspects of programming activities.
Case Manger
Social Vocational Services
Hanford, California
09.2012 - 03.2019
- Coordinated client assessments to determine individual needs and services.
- Developed personalized service plans for clients with diverse challenges.
- Facilitated access to community resources and vocational training programs.
- Monitored client progress and adjusted plans as necessary to ensure support.
- Conducted regular follow-ups with clients to ensure ongoing engagement and support.
- Advocated for clients' rights and needs within the community service framework.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Monitored client progress through regular follow-up contacts.
- Maintained accurate case records and documentation according to agency guidelines.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Compiled reports on cases and submitted them to supervisors as required.
- Advised staff members on effective strategies for working with challenging client behaviors.
- Organized group activities to provide socialization opportunities for clients.
- Maintained confidentiality and adhered to professional ethics and standards.
- Managed caseloads effectively, ensuring timely documentation and reporting.
- Assisted clients in setting realistic goals and developing action plans.
- Evaluated program effectiveness and suggested improvements based on client outcomes.
Administrator Coordinator Trainer
Social Vocational Services
Reedley
02.2011 - 09.2012
- Supported team members with administrative tasks to streamline operations effectively.
- Collaborated with management to enhance program compliance with regulations consistently.
- Handled confidential information in a professional manner.
- Performed data entry tasks into various software programs.
- Tracked inventory levels of office supplies and placed orders when necessary.
- Created memos, letters and other documents, fostering internal and external communication.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Direct Support Professional
Social Vocational Services
Reedley, California
08.2008 - 02.2011
- Supported individuals with daily living activities and personal care.
- Assisted clients in developing social and communication skills.
- Implemented individualized care plans tailored to client needs.
- Monitored client behavior and reported changes to supervisors.
- Facilitated recreational activities to promote engagement and enjoyment.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Assisted clients with maintaining good personal hygiene.
Day Care Assitance
Private Daycare Center
Dinuba, California
05.2006 - 08.2008
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
High School Diploma -
Riverdale High School
Riverdale, CA06-2004
Some College (No Degree) - Criminology
Fresno City College
Fresno, CASome College (No Degree) - Criminal Justice
Reedley College
Reedley, CASkills
- Program development
- Budget management
- Staff coordination
- Compliance assurance
- Performance evaluation
- Community advocacy
- Team leadership
- Crisis intervention
- Problem solving
- Staff mentoring
- Detailed documentation
- Policy and procedure improvements
- Policy implementation
- Safety protocols
- Staff development
- Relationship building
- Administration
- Training and development
- Staff training
- Expense control
Languages
Spanish
Professional
Certification
Crisis Prevention Intervention
Timeline
Program Director
Social Vocational Services
03.2019 - Current
Case Manger
Social Vocational Services
09.2012 - 03.2019
Administrator Coordinator Trainer
Social Vocational Services
02.2011 - 09.2012
Direct Support Professional
Social Vocational Services
08.2008 - 02.2011
Day Care Assitance
Private Daycare Center
05.2006 - 08.2008
High School Diploma -
Riverdale High School
Some College (No Degree) - Criminology
Fresno City College
Some College (No Degree) - Criminal Justice
Reedley College