Mayra Robledo
Dallas,TX
Summary
Compassionate, known for high productivity and efficient task completion. Possess specialized skills in behavior management, conflict resolution, and rehabilitative care. Excel in communication, empathy, and adaptability, ensuring positive outcomes in challenging environments.
Hardworking employee with customer service, multitasking, and time management abilities.
Overview
17
17
years of professional experience
Work History
Juvenile Supervision Officer
Letot Center
Dallas, TX
12.2023 - Current
- Worked with therapeutic teams to facilitate counseling and group discussions for juveniles.
- Monitor youth in a 24 hour facility.
- Organized and facilitated group activities designed to help juveniles develop positive social skills.
Pretrial Officer
Pre trial Dallas County
Dallas, Tx
10.2021 - 12.2023
- Interviewed defendants and their families to evaluate risk factors related to pretrial release decisions.
- Assisted with case completion by conducting office, home and employment visits to ensure adherence to legal requirements.
- Assisted in preparing documents such as arrest warrants or search warrants when necessary.
- Obtained information from law enforcement agencies, victims, witnesses, family members, employers, and other sources as necessary.
Juvenile Detention Officer
Dallas County Juvenile Department
Dallas, TX
05.2014 - 10.2021
- Provided emotional and physical support to juveniles in detention facilities.
- Observed and recorded progress of each juvenile offender.
- Assisted with the preparation of reports and presentations on intake activities and client demographics.
- Coordinated transportation arrangements for clients as needed.
- Attended trainings on topics such as trauma-informed care, cultural competence, ethics.
Direct Care Staff Member
BCIF
San Antonio, Texas
09.2011 - 04.2014
- Planned and implemented engaging activities to encourage creativity and expression.
- Encouraged positive interactions between children by providing supervision at all times.
- Supported children with special needs, adapting activities to meet diverse requirements.
- Instructed children on good sanitary habits when washing hands, using bathroom or eating.
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
- Assisted children in development of social, communication and problem-solving skills.
Jailer
Geo Group Inc
Fort Worth, Texas
11.2007 - 02.2011
- Handled inmate grievances and complaints, resolving issues in a timely and fair manner.
- Distributed commissary items and dispensed prescribed medication to prisoners.
- Processed new inmates upon admission, including searching them for contraband items.
Education
Associate of Science - Criminal Justice
Everest College
Arlington, TX06-2010
High School Diploma -
Duncanville High School
Duncanville, TX06-2006
Skills
- Aftercare planning
- Individualized service planning
- Electronic monitoring
- Anger management
- De-escalation techniques
- Substance abuse awareness
- Life skills coaching
- Victim impact awareness
- Truancy reduction
- Positive youth development
- Suicide prevention
- Mental health assessment
- Emotional regulation
- Therapeutic alliance
- DBT Training
Timeline
Juvenile Supervision Officer
Letot Center
12.2023 - Current
Pretrial Officer
Pre trial Dallas County
10.2021 - 12.2023
Juvenile Detention Officer
Dallas County Juvenile Department
05.2014 - 10.2021
Direct Care Staff Member
BCIF
09.2011 - 04.2014
Jailer
Geo Group Inc
11.2007 - 02.2011
Associate of Science - Criminal Justice
Everest College
High School Diploma -
Duncanville High School