MAYRA RODRIGUEZ
HOUSTON,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
10
10
years of professional experience
Work History
Leasing Specialist
04.2023 - Current
- Retained high-quality customer service with tenants through proactive relationship-building efforts aimed at addressing active needs of the caller
- Maintained accurate records of all leasing activity, providing valuable data for management decision making
- Provided exceptional customer service to both current residents and prospective tenants, generating positive word-of-mouth referrals
- Highlighted amenities and answer questions to secure interest in units
- Collaborated with maintenance teams to address any issues promptly, ensuring tenant satisfaction.
- Efficiently managed multiple incoming calls in a fast-paced, high-pressure environment
- Set appointment times for individuals to tour facilities and see available units
Private Duty Caregiver
04.2020 - 03.2023
- Conducted comprehensive assessments of clients'' physical abilities, mental status, personal preferences, goals, and available resources in order to provide optimal care solutions
- Maintained a clean, organized, and hazard-free environment to ensure client safety at home.
- Facilitated seamless transitions between caregiving shifts by maintaining detailed documentation of completed tasks along with any pertinent observations regarding client''s condition or needs during each shift worked
- Improved client''s quality of life by providing compassionate and personalized care in their homes
- Developed trusting relationships with clients'' families through open communication channels and regular updates on progress or concerns
- Assisted clients with daily living activities such as grooming, bathing, dressing, and feeding for increased comfort and independence
- Managed emergencies effectively by responding calmly under pressure while adhering to established protocols until professional help arrived
Notetaker/Scribe/Reader
Lone Star College System - University Park
10.2018 - 03.2020
- Assisted students in overcoming learning barriers by providing tailored notetaking solutions based on individual needs.
- Streamlined the study process for students by organizing notes according to lecture topics and dates.
- Demonstrated commitment to student success by maintaining a high level of professionalism and diligence in all notetaking tasks.
- Enhanced student comprehension by providing clear and concise notes during lectures.
- Aided students'' time management skills by consistently delivering prompt access to detailed lecture summaries.
Caregiver
Home Care Assistance North
11.2016 - 02.2017
- Monitored progress and documented any patient health status changes to keep healthcare team updated.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
Certified Nurse Aide
Alios Home Health
10.2013 - 08.2016
- Monitored vital signs and reported changes to nurses for timely intervention.
- Ensured compliance with regulatory standards by adhering to infection control protocols.
- Facilitated patient transfers and repositioning, ensuring safety and comfort.
- Facilitated efficient communication between healthcare professionals during shift handoffs by providing accurate updates on patient status.
- Prevented complications by closely monitoring patients at risk for falls or pressure injuries.
- Supported rehabilitation efforts by assisting therapists with various exercises as directed.
- Provided high-quality care to patients, including personal hygiene, mobility assistance, and meal preparation.
- Enhanced patient satisfaction by consistently meeting emotional needs through compassionate listening and empathetic support.
Education
Certified Nurse Aide -
Lone Star College-Kingwood
Kingwood, TXCertified Medical Administrative Assistant -
EdOpp Solutions
09.2021
Skills
- Documentation skills
- Bilingual in English and Spanish
- Administrative Support
- Telephone Etiquette
- Accurate record keeping
- Office Support
- Active Listening
Timeline
Leasing Specialist
04.2023 - Current
Private Duty Caregiver
04.2020 - 03.2023
Notetaker/Scribe/Reader
Lone Star College System - University Park
10.2018 - 03.2020
Caregiver
Home Care Assistance North
11.2016 - 02.2017
Certified Nurse Aide
Alios Home Health
10.2013 - 08.2016
Certified Nurse Aide -
Lone Star College-Kingwood
Certified Medical Administrative Assistant -
EdOpp Solutions