Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mayra Sanchez Garcia

Summary

Creative and high impact customer success professional with 10+ years of experience in solution-oriented sales across: SaaS, finance, sales engagement tools, & luxury retail. Exceptional ability to be an agent of change - to influence & drive action through others, coupled with the ability to be a proficient listener. Demonstrated excellence in presentation skill with ability to build relevant, strategic messaging to close business.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Account Manager, Commercial & LATAM

Fivetran
06.2022 - Current
  • Account and new user onboarding to ensure product adoption and expansion
  • Maintain routine monthly check-ins with customers, in addition to Quarterly Business Reviews
  • Teach customers how to leverage product features aligned to current and new use cases, strengthening their confidence in using the platform
  • Manage a book of 70 Commercial/Enterprise accounts
  • Q3 '22: 156% quota achievement
  • Q4 '23: 137% quota achievement
  • 120% of quota for the fiscal 2022 year (incremental bookings with 35% YoY growth expectation)


Account Executive

Spekit
07.2021 - 05.2022

Engage HR, Enablement, & RevOps prospects in a strategic and consultative manner; navigate a highly competitive digital enablement market.

  • Execute 20+ compelling product demos per week to inbound and outbound prospects across any web based tool
  • Qualify leads, build relationships and execute sales strategies to drive new business logos
  • Build and identify up-sell and cross-sells from existing accounts
  • Prospect and build own pipeline across newly launched SMB segment 100-10000 employees

Mid Market CSM/Account Manager

Alchemer
11.2020 - 07.2021
  • Key contributor to CSM process improvement after re-org while consistently maintaining renewal retention rate of +96%.
  • Handled 100+ tough conversations with clients to mitigate churn after consistent system outages
  • Leverage experience in HR, finance, technology, consulting, growth equity and luxury retail e-commerce to build relationships and grow accounts in assigned territory.
  • Develop & execute QBRs to ensure mutual alignment and client goals
  • Self Generated Pipeline in first quarter $700K ($1.2 Total Pipeline).
  • 2 of 3 Top Q1 wins came from prospecting and closing $44K in pre-packaged NPS solution for existing client.
  • Keen strength in building trust and conflict management skills to ensure client retention and growth.

Associate Financial Consultant

E*Trade Financial
04.2020 - 09.2020
  • Retain, develop, and grow $6M of net new assets within existing accounts with minimum of 45 calls and meetings per day.
  • Analyze and evaluate a client’s financial situation, identify investment objectives, and make investment recommendations through a customized financial planning process.
  • Manage complex sales situations and full sales cycle.
  • Educate clients and demo the platform trading, retirement tools, and reporting features.

Sales Director

A Line Boutique
04.2005 - 03.2020
  • Worked with A Line from 2010-2015 and brought back to address sales slump and toxic culture leading to high turnover and customer dissatisfaction.
  • Spearheaded creative design and successful opening of 4,000 square ft. flagship location in Cherry Creek including setting fixtures, merchandising, and staffing.
  • 50% increase in revenue within 2 months of hire company wide.
  • Direct management of 20 sales employees (including payroll, performance management, scheduling, and work-flow assignment) for highly experiential luxury brand.
  • Succeeded in optimizing team through successful reorganization of personnel and 3 key leadership roles.
  • Demonstrated ability to thrive and lead in multi-tasked, fast-paced, deadline-driven environment with shifting priorities.
  • Persuasive and able to motivate diverse sales team to deliver company vision.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Recruited, hired and trained 4 new team members in 7 months with 100% retention.
  • Doubled monthly sales targets from LY for 7 consecutive months in 2014 after promotion to sales manager.
  • Key contributor to annual revenue growth from $30K to $4M.
  • Responsible for assortment purchases, planning, merchandising, and exceeding revenue goals through focus on team building, product knowledge, and account management.
  • Developed and implemented client centric selling process, which lead to success track system where 52% of revenue came from top 100 customers from 2013-2015.
  • Managed 40+ vendor accounts for women's contemporary designer brands.

Registered Internal Wholesaler, Annuities

Transamerica
03.2018 - 08.2019
  • Partnered with two external wholesalers to create and execute territory business plan of $240M in annuity sales for Northern CA while staying at 100%+ of goal during entire tenure.
  • Proactive execution of territory plan included discovery of business, analysis of opportunity, pre-meeting processes, pipeline management, negotiation, presentation, and closing skills
  • Held 10+ virtual meetings per week presenting product demo and proposal.
  • Quickly and effectively established rapport with C-level execs, advisors, and teams.
  • Recognized for ability to thrive in high-energy sales team environment as a strong team player and leader.
  • Promoted to internal wholesaler for two Northern CA regional territories and recognized for "hunter mentality" within one year in role.
  • Maintained ongoing recognition for being at top of KPIs and measured activity metrics including scheduled meetings, outbound sales calls, and generated pipeline opportunity.

Education

Bachelor of Science - Finance

Regis University
Denver, CO
08.2026

Skills

  • Relationship Building & Communicating Value
  • Discipline, Organization & Collaboration Across Teams
  • Territory Management: Prospecting, Pipeline Development, and Closing Large Contracts
  • Project Management of Multiple Competing Priorities
  • Data Analyzation to Spot Risk
  • Creating Customer Centric Experiences
  • Spanish, Native professional fluency
  • 6 years Salesforce Power User/Moderate Configuration
  • Natural Problem-Solver: comfortable with complexity and ambiguity; able to both delve into details and operational tactics, and engage meaningfully on big picture or overall strategy

Certification

  • FINRA Series 6, 7, 63, & 66

Timeline

Account Manager, Commercial & LATAM

Fivetran
06.2022 - Current

Account Executive

Spekit
07.2021 - 05.2022

Mid Market CSM/Account Manager

Alchemer
11.2020 - 07.2021

Associate Financial Consultant

E*Trade Financial
04.2020 - 09.2020

Registered Internal Wholesaler, Annuities

Transamerica
03.2018 - 08.2019

Sales Director

A Line Boutique
04.2005 - 03.2020

Bachelor of Science - Finance

Regis University
Mayra Sanchez Garcia