Mayra Santana
Lynn,MA
Summary
Compassionate Registered Nurse skilled in patient safety, clinical judgment, and interdisciplinary collaboration. Thrives in fast-paced healthcare settings, leading teams to optimize patient care. Expertise in time management, conflict resolution, and compliance monitoring drives quality improvement and enhances patient outcomes.
Overview
1
1
Language
29
29
years of professional experience
Work History
Staff Nurse
Care One @ Essx Park
Beverly, Massachusetts
06.2021 - Current
- This is a skilled nursing facility. Nursing to patient ratio 1:16-40. The staff nurse In this role provides the most compassionate,professional care to its residents and families from the admission to the discharge process. Administers end of life comfort measures in collaboration with Hospice teams.
- Ensures a safe and clean environment for all residents and staff members.
- Trained to work in a fast-paced environment as well as multitasking while keeping patient safety and high standards of care. Participates in quality improvement and patient safety initiatives to enhance overall care standards. The nurse also administers medications, IV therapy, artificial feedings, and complex wound treatments according to physician orders and established facility protocols., demonstrates the ability to recognize urgent/emergent situations, and ensure prompt intervention. Enters prescribed diagnostic orders in the system, communicates results to the ordering provider, and updates the care plan accordingly, maintains timely accurate documentation in electronic medical records., palliative and hospice care, peritoneal dialysis. Performs death pronouncements following established medical protocols to ensure compliance and respect for patient dignity. Acts as supervisor of ancillary staff and LPNs in unit.
- Collaborates with healthcare team to develop patient-centered care strategies.
- Monitors vital signs and reported changes in patient conditions promptly.
Clinical Nursing Supervisor
Blueberry Hill Rehabilitation and Healthcare Center
Beverly, Massachusetts
06.2020 - 06.2021
- Provided nursing supervision and clinical support to a 152-bed facility during the COVID-19 pandemic. This was the only facility in the area accepting admissions of Covid 19+ patients.
- Provided compassionate, dedicated nursing care to COVID+ patients
- Supervised nursing staff to ensure delivery of high-quality patient care.
- Collaborated with interdisciplinary teams in the development of individualized admissions and discharge plans
- Collaborated with interdisciplinary teams to ensure effective patient care plans.
- Facilitated communication between patients, families, and healthcare providers.
- Monitored compliance with healthcare regulations and facility policies.
- Evaluated nursing workflows to improve efficiency and patient outcomes.
- Managed staffing schedules to maintain optimal coverage and efficient use of resources.
- Resolved conflicts among staff to maintain a positive work environment.
- Monitored medication administration practices to ensure compliance with safety protocols.
- Oversaw daily operations of the unit to ensure compliance with regulatory requirements such as OSHA, HIPAA, CMS regulations.
- Educated nursing staff about current evidence-based best practices related to patient care delivery.
- Provided strong leadership and guidance to nurses.
- Collaborated with management teams in order to implement and evaluate programs and services.
- Completed daily rounds of nursing department while upholding acceptable nursing standards.
- Mentored and coached nursing staff, listening to concerns and providing counsel.
- Educated patients about treatment care plans.
- Delegated clinical and managerial responsibilities to staff.
- Collaborated with department managers to correct problems and improve services.
Adult Day Care Staff Nurse
East Point Adult Day Care
Salem, Massachusetts
06.2018 - 06.2020
- Delivered compassionate nursing care to seniors and clients with disabilities, enhancing quality of life in community setting.
- Administered medications according to established care plans for adult day care clients.
- Monitored vital signs and reported changes to the healthcare team promptly.
- Assisted clients with daily living activities, ensuring comfort and dignity.
- Provided direct patient care including wound dressing, administering medication and IV therapy.
- Documented patient progress and maintained accurate health records consistently.
- Coordinated with multidisciplinary teams to create individualized care strategies, improving client outcomes.
- Instructed families on health management and caregiving best practices, empowering them to support loved ones effectively.
- Conducted patient education on medical treatments and procedures.
- Utilized an electronic medical record system to store patient information securely.
- Actively participated in departmental meetings, training sessions and educational seminars.
- Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
Agency Nurse
Harvard Vanguard Medical Associates
Boston, Massachusetts
01.2019 - 05.2020
- Agency Nursing Contract, provided clinical support to fast paced- GI medical office
- Administered medications and monitored patient reactions to treatments.
- Conducted triage for telephone inquiries and walk-in patients, prioritizing timely care.
- Coordinated outpatient procedure scheduling, enhancing patient flow efficiency.
- Collaborated with multidisciplinary teams to ensure comprehensive patient management.
- Educated patients and families on health practices and treatment plans, empowering informed health decisions.
- Maintained accurate clinical records utilizing Electronic Medical Record systems.
Outpatient Nurse
Partners HealthCare
Chelsea, Massachusetts
01.2001 - 04.2018
- Acted as Practice Manager as well as clinical support to fast paced outpatient Women's Health Practice staffed by physicians and midwives in a community setting
- Coordinated perinatal care services, improving access and continuity of care for patients in a community setting.
- Provided patient assessments and monitored vital signs during outpatient visits.
- Administered medications and managed treatment plans in collaboration with healthcare teams.
- Coordinated patient referrals and scheduled follow-up appointments efficiently.
- Collaborated with interdisciplinary teams to improve patient care processes.
- Advocated for patients' needs and facilitated communication with families and caregivers.
- Responded promptly to patient inquiries regarding their health condition or medication regimen.
- Ensured compliance with safety protocols and infection control policies.
- Provided direct nursing care to outpatients in a clinic setting.
- Conducted STD screenings and provided treatment and education to patients.
- Provided counseling and support to teenage patients and families, fostering a better understanding of pregnancy and promoting healthy outcomes.
- Managed acute illness episodes by providing timely interventions within scope of practice.
- Served as a resource for other nurses regarding evidence-based guidelines for best practices.
- Screened patients for common treatment contraindications, drug abuse and pregnancy.
- Assessed patient needs and developed individualized care plans accordingly.
- Participated in quality improvement initiatives, contributing to enhanced patient outcomes and satisfaction within the clinic.
- Maintained accurate documentation of patient assessments, treatments, medications and other pertinent information.
- Facilitated referrals to specialists for further evaluation or treatment.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Provided comprehensive prenatal care to expectant mothers during hospital visits.
- Collaborated with healthcare teams to develop personalized birth plans for patients.
- Educated families about newborn care and postpartum recovery techniques.
- Monitored maternal and fetal vital signs during labor and delivery processes.
- Assisted in emergency procedures to ensure patient safety during childbirth.
- Supported breastfeeding education initiatives for new mothers in the maternity ward.
- Participated in staff training sessions to enhance perinatal care practices and protocols.
- Managed high risk pregnancies involving multiple births or medical complications requiring specialized treatment plans.
- Performed fetal surveillance during prenatal visits utilizing doppler equipment
- Counseled families on genetic testing options available during pregnancy or during early stages of gestation.
- Educated new mothers about postpartum health care needs including wound healing assessment and infection prevention strategies.
- Provided patient education regarding nutrition, breastfeeding, infant care, contraception and family planning.
- Collaborated with other healthcare professionals to provide comprehensive perinatal care services.
- Provided emotional support to parents before, during and after childbirth process.
- Facilitated referrals for additional resources such as social services when necessary.
- Assessed prenatal, labor and delivery, postpartum patients to determine physical and emotional well-being.
- Administered medications as prescribed by the doctor or midwife according to established protocols.
- Responded promptly to obstetric emergencies such as preterm labor or placental abruption.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
- Conducted intake assessments with patients and relatives to gather case history.
- Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
Obstetrics and Gynecology Registered Nurse
Market Square Health Care Center
Lynn, Massachusetts
07.1997 - 12.2000
- Provided direct patient care during prenatal and postnatal assessments.
- Administered prescribed medications to patients.
- Administered wound care treatments to promote healing and prevent infection.
- Performed phlebotomy procedures to collect blood samples for laboratory testing.
- Conducted routine screenings and diagnostic tests for women's health issues.
- Educated patients on reproductive health and family planning options.
- Counseled patients on family planning options such as contraception methods or infertility treatments available.
- Identified high-risk pregnancies and developed care plans to address any complications.
- Collaborated with healthcare team to develop individualized care plans.
- Collaborated with physicians to ensure optimal patient care.
- Supported patients emotionally during labor and delivery processes.
- Conducted initial assessments of laboring patients, determining stage and progression of labor.
- Assisted physicians during deliveries and other medical procedures related to obstetrics and gynecology.
- Managed pre-operative preparations for surgeries such as hysterectomies or cesarean sections.
- Conducted follow-up visits with patients after delivery or surgery to monitor progress and provide additional counseling if needed.
- Maintained accurate patient records documenting all observations, treatments administered, medications prescribed.
- Evaluated laboratory results from various tests ordered by the physician.
- Participated in quality improvement initiatives to enhance patient care outcomes.
- Participated in professional development activities to stay current with best practices in maternal and newborn care.
- Prepared necessary equipment for examinations or surgical procedures according to established protocols.
- Instructed new mothers on proper infant care techniques including bathing, feeding, diapering, swaddling.
- Educated parents on newborn care, breastfeeding techniques, and postpartum recovery.
- Managed medical records and ensured compliance with health regulations.
- Served as a Spanish interpreter to facilitate communication between patients and healthcare providers.
- Participated in community outreach programs to promote women's health awareness.
- Coordinated overall patient care with specialists, physicians, and other departments and supervised ancillary staff.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
Education
Bachelor of Science - Nursing
Salem State University
Salem, MA05-1997
Skills
Medication administration
- IV therapy
- Wound care
- Time management
- Palliative care
- Hospice care
- Patient assessment
- Care planning
- Patient safety
- Infection control measures
- Electronic medical records
- Interdisciplinary collaboration
- Case management
- Team leadership
- Conflict resolution
- Patient education
- Time management
- Bilingual Patient Support
- Maternal Health Care
- Clinical judgment
- Patient assessment
Languages
Spanish
Professional
Accomplishments
- Partners In Excellence awards: 2002, 2003, 2007,2009, 2012 nominated by peers, colleagues, in recognition for above and beyond contributions to MGH Community.
- Dr. Ernesto Gonzalez Award for Outstanding Service to the Community (2010)
Timeline
Staff Nurse
Care One @ Essx Park
06.2021 - Current
Clinical Nursing Supervisor
Blueberry Hill Rehabilitation and Healthcare Center
06.2020 - 06.2021
Agency Nurse
Harvard Vanguard Medical Associates
01.2019 - 05.2020
Adult Day Care Staff Nurse
East Point Adult Day Care
06.2018 - 06.2020
Outpatient Nurse
Partners HealthCare
01.2001 - 04.2018
Obstetrics and Gynecology Registered Nurse
Market Square Health Care Center
07.1997 - 12.2000
Bachelor of Science - Nursing
Salem State University