Mayra Solis
Santa Fe,NM
Summary
Dedicated healthcare professional with expertise in coordinating patient care activities, scheduling, and communication. Utilizes strong organizational and multitasking abilities to manage patient needs and administrative tasks efficiently. Possesses in-depth knowledge of healthcare protocols and patient management to uphold high standards of care.
Overview
10
10
years of professional experience
Work History
Patient Care Coordinator
Oculus Botwin Eye Group
01.2023 - Current
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Managed patient records with strict adherence to confidentiality and accuracy standards.
- Coordinated scheduling of appointments to maximize healthcare providers' availability and patient convenience.
- Worked effectively in fast-paced environments.
- Cross trained into optometric technician
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Improved patient care by conducting comprehensive visual pre-testing procedures.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Assisted with dilating patients or using eye medications when directed by optometrist.
Dental Patient Coordinator
Adventure Dental, Vision And Orthodontics
05.2021 - 12.2022
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
- Scheduled, rescheduled and cancelled appointments for dental patients.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic and health history to keep information current.
- Greeted visitors and patients to determine needs, check appointments and direct accordingly.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Obtained payments from patients and scanned identification and insurance cards.
- Managed high volume calls daily
- Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
Office Assitant
Rodeo Plaza Flowers
11.2019 - 01.2021
- Used accounting software to prepare monthly financial reports.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Processed payments
- Collected and verified telephone numbers, addresses and proper spelling of names.
Front Desk Receptionist
Gonzales And Kingsburry
05.2015 - 07.2016
- Acted as first point of contact and set appointments for clients
- Transcribed phone messages and relayed to appropriate personnel.
- Gathered financial information
- Documented cash, credit, fixed assets, accrued expenses and line of credit transactions.
- Partnered with accountant to track errors and add contributions to maintain accuracy.
- Tracked financial progress by creating quarterly and yearly balance sheets.
Education
Associate of Applied Science - Radiologic Technology
Santa Fe Community College
Santa Fe, NM05.2018
High School Diploma -
Capital High School
Santa Fe, NM05.2012
Skills
- Spanish fluency
- Multitasking Abilities
- Critical thinking skills
- Schedule Organization
- Teamwork
- HIPAA compliance
- Computer Literacy
- Time Management
- Attention to Detail
Timeline
Patient Care Coordinator
Oculus Botwin Eye Group
01.2023 - Current
Dental Patient Coordinator
Adventure Dental, Vision And Orthodontics
05.2021 - 12.2022
Office Assitant
Rodeo Plaza Flowers
11.2019 - 01.2021
Front Desk Receptionist
Gonzales And Kingsburry
05.2015 - 07.2016
Associate of Applied Science - Radiologic Technology
Santa Fe Community College
High School Diploma -
Capital High School
Similar Profiles
RAYMOND P. ORTIZRAYMOND P. ORTIZ
PRACTICE MANAGER at KEPLR VISION (BOTWIN EYE GROUP)PRACTICE MANAGER at KEPLR VISION (BOTWIN EYE GROUP)
Victoria GutierrezVictoria Gutierrez
Medical Office Assistant at Oculus Eye ClinicMedical Office Assistant at Oculus Eye Clinic
Linh NguyenLinh Nguyen
Front Desk Receptionist at Eye To Eye Optometry GroupFront Desk Receptionist at Eye To Eye Optometry Group
Phoenix AnastasionPhoenix Anastasion
Subway Sandwich Artist/Cashier at SubwaySubway Sandwich Artist/Cashier at Subway
Valerie M. VegaValerie M. Vega
Project Manager, Court Operations Division at Administrative Office of the CourtsProject Manager, Court Operations Division at Administrative Office of the Courts