Mayra Solorzano
Fulshear,TX
Summary
Bar raising human resources professional with drive for leading, developing, and mentoring to build employee-centric cultures. Skilled at promoting positive morale, diversity, inclusion, and optimizing employee retention. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
5
5
years of professional experience
Work History
HR Business Partner
AMAZON
08.2022 - Current
- Lead, developed, and coached a team of HR professionals who supported a rapidly changing environment
- Supported succession planning execution for talent reviews and met with assigned leaders to discuss business strategies, promotions, and build an upstream plan
- Provided value training sessions at all levels of leadership to execute high level employee engagement, feedbacks, and performance management
- Developed engagement pillar project with FC regional groups to build employee engagement, retention, and site morale
- Developed (EEO) Employee Experience Opportunities regional project to strengthening site culture, safety, and people to reduce attrition costs
- Designed and implement new approaches, policies, and procedures to effect continual improvements in business objectives, productivity, and development of HR within the company
- Focused on talent systems and employee lifecycle to craft integrated solutions that were thoughtful and reinforced by upstream and downstream talent programs
- Addressed complex site investigation cases and trained HR professionals to align with legal standards and investigation procedures.
HR Business Partner
ACADEMY SPORTS & OUTDOORS
08.2021 - 08.2022
- Managed full cycle of recruiting, hiring, and onboarding new employees
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement
- Audited I-9 background authorization systems
- Manage internal workflow by facilitating employee move, prep organizational charts
- Assist with providing coaching and guidance to leadership regarding team member issues, grievances, discrepancies, and interpretation during supporting process
- Assist management by recommending resources, responding to inquiries and follow-up as needed
- Research and investigate any team member issue regarding HR policies and procedures, compensation, paid time off, leave of absence and payroll
- Proactively partner with leadership to plan and execute HR initiatives and evens such as year-end process, succession planning, career pathing, talent calibration, etc
- Partner with management to define and develop appropriate metrics to drive the business and establish goals
- Provide support with Academy's Diversity, Inclusion and Belonging Committee ensuring all metrics are tracked, in compliance, and meet company's mission and values
HR Generalist
STAPLES ENERGY LLC
07.2020 - 08.2021
- Manage leave-of-absence programs, qualifications, and personnel records
- Administer benefits enrollment and open enrollment
- Resolved conflicts between employees and insurance carriers related to copay billing, servicing, coverage, and temporary cards
- Implemented new HRIS programs; COBRA, leave of absence administration, and employee self-service programs for all employees to use independently related to payroll and HR information
- Collaborated with senior management during workplace issues while educating on company and HR policies
- Reworked new-hire orientation program to include code of ethics, business conduct, HR information and company resources
- Trained 25-member management team on interviewing techniques and best practices, conducting workshops and one-on-one coaching sessions that contributed to sound hiring decisions
- Heavily recruited for 3 Norther California offices while assisting with new 4th location
- Supported all management of a full spectrum of HR operations, systems, policies, and compensation structures
- Responsible for new hire onboarding process, start to finish
- Presented new hire orientations, non-harassment training, and workplace/field hazard safety
- Reduced benefits costs by 12% annually through meticulous audits and recordkeeping by ensuring that company did not pay for benefits for which employees were not interested or ineligible
- Wrote new reference guides covering issues including disciplinary procedures, code of conduct, FMLA policy and benefits information for Supervisors and Managers
- Introduced company's first formal performance review program, creating a flexible and well-received tool that was later adopted company wide
- Revised job descriptions across all levels and 30+ categories
- Performed job evaluations to construct an accurate job description of the duties and skills required for each position.
HR Generalist
WONDERFUL ORCHARDS LLC
04.2019 - 06.2020
- Managed all duties for leave of absence
- Administered all employer sponsored related benefits for both exempt and non-exempt employees
- Partnered with Payroll in arranging benefit arrears, over deductions or reimbursements
- Coordinated Human Resources projects: Employee Engagement Surveys: Reached participation rate of 92% for 800+ employees
- Open Enrollment: Captured 800+ employees exceeding 100% participation
- Company event planner: Negotiated price reduction to 17% for cost of food, drinks, and ticket prices
- Created flyers, Raffle tickets and team coordination
- Co-developed creative and cost-effective incentive and morale-boosting programs (including special events and tiered awards structure) that increased employee satisfaction and productivity
- Act as HR liaison for any coordination of HR activities supporting The Wonderful Company departments such as Education, Talent Acquisition and Philanthropy
- Reviewed counseling statements on associate behaviors and/or related concerns for all remote locations, including east coast business units (conducted meetings via phone/email or Skype when necessary) Guided Managers/Supervisors on employee related issues, including interpretation of company policy and handbook
- Reviewed separation requests and supporting documentation with Managers and/or Supervisors
- Created/Updated spreadsheets to capture specific data from ADP vantage for various HR related projects, including routine administration reports of LOA, 401K, Employee Relations and I9 audit
- Maintained current HR and company policy knowledge to accurately advise management and personnel to ensure compliance with all company policies/rules and federal, state, and local laws
- Reviewed and edited any outdated SOP's (Standard Operating Procedures) related to HR processing
- Worked with HR Director on special projects as assigned.
Education
Master of Business Administration (MBA) -
UNIVERSITY OF PHOENIX
11.2021
Bachelor of Science in Human Resources Management (BSHRM) -
UNIVERSITY OF PHOENIX
06.2020
Skills
- Retention Strategies
- Diversity and Inclusion
- Employee Relations
- Performance Appraisals
- Compliance Management
- Organizational Development
- Succession Planning
- Job Analysis
- HRIS applications (Workday, Paylocity, ADP/ADP Vantage, Kronos, PeopleSoft Enterprise, E-verify)
- Other computer applications (QuickBooks, Empact, Tristate, Brightree)
- All Microsoft office programs and knowledge of standard office equipment(Windows Outlook, Excel, Word, PowerPoint) and more
Languages
Spanish
Native or Bilingual
Affiliations
- Society for Human Resource Management (SHRM)
- Kern County (CA) Society for Human Resource Management (KCSHRM)
- Professionals in Human Resources Association (PIHRA)
Timeline
HR Business Partner
AMAZON
08.2022 - Current
HR Business Partner
ACADEMY SPORTS & OUTDOORS
08.2021 - 08.2022
HR Generalist
STAPLES ENERGY LLC
07.2020 - 08.2021
HR Generalist
WONDERFUL ORCHARDS LLC
04.2019 - 06.2020
Master of Business Administration (MBA) -
UNIVERSITY OF PHOENIX
Bachelor of Science in Human Resources Management (BSHRM) -
UNIVERSITY OF PHOENIX
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