Dynamic and compassionate CNA with extensive experience at Sedona Trace Health & Wellness Center, excelling in patient care and infection control. Proven ability to enhance patient satisfaction through effective communication and attention to detail. Skilled in record keeping and problem-solving, ensuring compliance with HIPAA regulations while delivering quality care.
Overview
14
14
years of professional experience
Work History
CNA
Sedona trace health & wellness center
Austin
06.2023 - Current
Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
Assisted patients in ambulation and transfers using proper body mechanics.
Transported residents within the facility as needed.
Provided assistance with activities of daily living, including bathing, dressing and grooming.
Recognized signs, symptoms of abuse, neglect and reported them per policy.
Utilized appropriate safety measures when handling hazardous materials or waste products.
Monitored food intake and output as directed by nursing staff.
Documented patient care services by charting in designated areas.
Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
Ensured compliance with HIPAA regulations regarding confidentiality of information.
Answered patient call lights promptly and responded to requests appropriately.
Reported changes in patient conditions to registered nurse or physician.
Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Demonstrated excellent customer service skills when interacting with patients, families and guests.
Facilitated communication between patients, family members, and healthcare professionals.
Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.]\
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Helped residents walk with or without self-help devices.
Observed and reported unusual symptoms and changes to charge nurse.
Answered signal lights, bells or intercom systems to determine resident needs.
Distributed drinking water and nourishment to residents.
Assisted patients with daily living activities, including bathing, dressing, and grooming.
Turned and repositioned bedridden patients to prevent bedsores.
Front of the House
calloaway house
Austin
03.2019 - 05.2020
Maintained a clean work area throughout the shift.
Restocked utensils, dishes, glassware, silverware in an organized manner for easy access during service period.
Prepared food items such as salads, sandwiches, burgers, fries, and drinks according to restaurant standards.
Cleaned dining areas, restocked condiments, and disposed of trash.
Washed dishes by hand or loaded them into dishwashers for cleaning.
Greeted customers warmly upon arrival and thanked them upon departure.
Set up stations with required mise en place prior to each service period.
Manager
Chipotle
Austin
05.2011 - 08.2016
Investigated incidents reported by customers or staff members.
Created schedules for staff members according to business needs.
Ensured compliance with safety regulations, company policies, and procedures.
Maintained inventory levels by ordering supplies as needed.
Interacted with customers regularly to ensure their needs were met.
Delegated tasks among team members according to their strengths and abilities.
Resolved customer complaints in a professional manner.
Conducted regular team meetings to discuss operational issues.
Trained new employees on job duties and company policies.
Audited cash registers at the end of each shift for accuracy.
Monitored inventory levels to ensure adequate stock was available at all times.
Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
Complied with company policies, objectives and communication goals.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.