Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mayra Trejo

Austin

Summary

Dynamic and compassionate CNA with extensive experience at Sedona Trace Health & Wellness Center, excelling in patient care and infection control. Proven ability to enhance patient satisfaction through effective communication and attention to detail. Skilled in record keeping and problem-solving, ensuring compliance with HIPAA regulations while delivering quality care.

Overview

14
14
years of professional experience

Work History

CNA

Sedona trace health & wellness center
Austin
06.2023 - Current
  • Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Transported residents within the facility as needed.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Recognized signs, symptoms of abuse, neglect and reported them per policy.
  • Utilized appropriate safety measures when handling hazardous materials or waste products.
  • Monitored food intake and output as directed by nursing staff.
  • Documented patient care services by charting in designated areas.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Reported changes in patient conditions to registered nurse or physician.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Facilitated communication between patients, family members, and healthcare professionals.
  • Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.]\
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Helped residents walk with or without self-help devices.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Distributed drinking water and nourishment to residents.
  • Assisted patients with daily living activities, including bathing, dressing, and grooming.
  • Turned and repositioned bedridden patients to prevent bedsores.

Front of the House

calloaway house
Austin
03.2019 - 05.2020
  • Maintained a clean work area throughout the shift.
  • Restocked utensils, dishes, glassware, silverware in an organized manner for easy access during service period.
  • Prepared food items such as salads, sandwiches, burgers, fries, and drinks according to restaurant standards.
  • Cleaned dining areas, restocked condiments, and disposed of trash.
  • Washed dishes by hand or loaded them into dishwashers for cleaning.
  • Greeted customers warmly upon arrival and thanked them upon departure.
  • Set up stations with required mise en place prior to each service period.

Manager

Chipotle
Austin
05.2011 - 08.2016
  • Investigated incidents reported by customers or staff members.
  • Created schedules for staff members according to business needs.
  • Ensured compliance with safety regulations, company policies, and procedures.
  • Maintained inventory levels by ordering supplies as needed.
  • Interacted with customers regularly to ensure their needs were met.
  • Delegated tasks among team members according to their strengths and abilities.
  • Resolved customer complaints in a professional manner.
  • Conducted regular team meetings to discuss operational issues.
  • Trained new employees on job duties and company policies.
  • Audited cash registers at the end of each shift for accuracy.
  • Monitored inventory levels to ensure adequate stock was available at all times.
  • Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
  • Complied with company policies, objectives and communication goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

High School Diploma -

Goodwill Excel Center
Austin, TX
06-2023

Skills

  • Patient care
  • Body mechanics
  • Infection control
  • Record keeping
  • HIPAA compliance
  • Safety procedures
  • Attention to detail
  • Time management
  • Problem solving
  • Customer service
  • Compassion and empathy

Timeline

CNA

Sedona trace health & wellness center
06.2023 - Current

Front of the House

calloaway house
03.2019 - 05.2020

Manager

Chipotle
05.2011 - 08.2016

High School Diploma -

Goodwill Excel Center