Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
19
19
years of professional experience
Work History
Office Administrator
St. Andrew Lutheran Church
05.2016 - Current
Managed daily administrative tasks, including answering phone calls, responding to emails, and organizing meetings
Maintained office supplies inventory by checking stock levels and placing orders as needed
Scheduled appointments and maintained calendars for multiple team members
Managed office calendar, scheduling appointments and meetings for staff members.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained electronic and paper filing systems for easy retrieval of information.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Group Leader
LTD Commodities
06.2012 - 05.2016
Responsible for training and managing 16 associates
Create and maintain Excel spreadsheets
Present orientation and training sessions for new employees
Track time off requests for approximately 40 employees
Facilitate communication between Spanish-speaking employees and supervisors.
Clerk
LTD Commodities
08.2007 - 01.2012
Daily data entry
Verified that information in the computer system was up-to-date and accurate
Taking attendance and emailing to the supervisor and Kronos
Type out weekly meetings
Email daily output to supervisors
Translated Spanish-speaking associates to supervisor.
Cashier
Home Depot
09.2005 - 10.2009
Processed payments by check, credit card, cash, etc
Provided customer service in a fast-paced environment.
Education
Medical Assisting Program -
Everest College
01.2010
High School Diploma -
Antioch Community High School
05.2005
Skills
Microsoft
Microsoft Excel
Microsoft Outlook
Bilingual (Spanish/English)
Able to type 40 words per minute
Calendar Management
Administrative Experience
Office Management
Time Management
Database entry
File Organization
Customer Engagement
Document Management
Mail handling
Telephone reception
Document Scanning
Schedule and calendar management
Timeline
Office Administrator
St. Andrew Lutheran Church
05.2016 - Current
Group Leader
LTD Commodities
06.2012 - 05.2016
Clerk
LTD Commodities
08.2007 - 01.2012
Cashier
Home Depot
09.2005 - 10.2009
Medical Assisting Program -
Everest College
High School Diploma -
Antioch Community High School
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