MAYRA VELAZQUEZ-JACOBO

• Helped build a connection with client and introduced ways to improve their behavior to help them develop skills on a day-to-day basis
• Create fun and innovative ways to ensure completed skills needed for documentation purposes were fulfilled
• Ensured family of client were happy and noticed progress with behavior when BT was not present
• Monitored and recorded client behaviors, ensuring accurate documentation for treatment analysis.

• Stocked shelves efficiently to maintain optimal product availability and presentation.
• Assisted customers with product inquiries, enhancing overall shopping experience through knowledgeable support.
• Implemented best practices for food safety and sanitation compliance, promoting a clean shopping environment.
• Collaborated with others to learn how to do INF, inventory, as well as shrinkage

• Instructed players ages 14-17 in the fundamentals of the sport, fostered sportsmanship, and provided training for both beginner and experienced athletes for the season and CIF.
• Monitored athlete progress to enhance performance levels, demonstrating strong motivational aptitude and commitment to athlete growth.
• Enforced disciplinary measures when needed while also understanding the importance of empathy.

• Responsible for teaching and instructing patients on the exercises they need to perform to improve their overall health. They vary in age from 18+ and many have conditions we need to look out for.
• Communicated effectively with patients in both English and Spanish, enhancing their understanding of treatment plans. Able to communicate with the patients. I also helped translate patient concerns and medical reasons for their visit.
• Prepared necessary supplies needed for each treatment session prior to the arrival of assigned physical therapist.

• Greeted customers warmly, enhancing their shopping experience and encouraging engagement.
• Operated cash register and POS, ensuring accurate transactions for purchases, refunds, and exchanges.
• Provided accurate information about products, prices and availability both in person and over the phone.
• Built relationships with potential customers through personalized product selection advice, fostering loyalty.

• Tailored coaching methods to elementary and middle school girls' diverse learning styles, simplifying goal-setting and fostering a supportive environment where players felt comfortable making mistakes, which enhanced trust and team cohesion.
• Resolved player conflicts, improving communication and fostering stronger team dynamics.
• Encouraged players through personalized feedback during training sessions.
• Coordinated with coaches to align training methods, ensuring consistent player development across teams.

• Verified client information accuracy, coordinating with clients, insurance companies, and employers to streamline loan processing.
• Compiled and entered data into loan applications to evaluate creditworthiness and inform interest rate decisions, enhancing loan processing accuracy.
• Prepared detailed reports for management regarding status of loans processed.

I have taken about 100 credits at CSUN, but due to unfortunate circumstances I am looking to transfer to American Career College to become an RN In 2 years.