Mayra White
The Bronx,NY
Summary
Successful Dental Office Administrator with proven attention to detail and office management expertise. Focused on supporting dental practice operations and enabling high-quality patient care. Knowledgeable about recordkeeping, patient protections and financial oversight.
Overview
12
12
years of professional experience
Work History
Dental Administrator
University Dental
Bronx, New York
11.2012 - Current
- Provided administrative support to dentists and hygienists, including scheduling appointments, coordinating referrals and ordering supplies.
- Prepared correspondence, reports, invoices and other documents as requested.
- Ensured patient records were accurately maintained and updated in the computer system.
- Greeted patients upon arrival, answered questions about dental procedures and managed patient inquiries.
- Received payments from patients for services rendered and recorded payment information into practice management software.
- Scheduled patient follow-up visits for dentists or hygienists based on treatment plans provided by doctors.
- Answered phone calls promptly and directed them to appropriate staff members or departments when necessary.
- Created a welcoming atmosphere for all visitors in the reception area by providing excellent customer service.
- Coordinated with other health care professionals in order to facilitate efficient patient care delivery process.
- Reviewed medical histories of patients prior to appointment dates.
- Prepared clinical notes for each visit using established protocols.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
GED -
Plaza College
Forest Hills, NYSkills
- HIPAA Compliance
- Appointment Coordination
- Patient Scheduling
- Treatment Planning
- Office Administration
- Human Resources
- Insurance Verification
- Office Organization
- Payment Processing
- Telephone Etiquette
Languages
Spanish
Professional
Timeline
Dental Administrator
University Dental
11.2012 - Current
GED -
Plaza College
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