Mayra Xicay Duarte
Los Angeles,CA
Summary
Compassionate Certified Nurse assistant known for maintaining high productivity levels and completing tasks efficiently. Possess specialized skills in patient care, vital signs monitoring, and hygiene assistance that ensure optimal support and comfort for patients. Excel in communication, empathy, and time management, contributing to positive outcomes in fast-paced healthcare settings.
Compassionate professional demonstrating exemplary skills in direct patient care and healthcare team support. Communicative and collaborative demeanor cultivated several years of superior healthcare industry performance. Experience handling multiple, complex cases with accuracy and dignity.
Overview
6
6
years of professional experience
Work History
RNA/CNA
Berkley West Healthcare Center
Santa Monica, California
03.2023 - Current
- Supported non-ambulatory residents in range of motion exercises.
- Provided emotional support to family members during difficult times.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Assisted with lifting patients to move on or off beds.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
Admissions Coordinator
Pacific post acute
Los Angeles, CA
01.2023 - 12.2023
- Coordinated with academic departments to ensure alignment of admissions criteria with program requirements.
- Explained school policies and enrollment process to students and families.
- Developed and updated admissions materials, including brochures, website content, and social media posts.
- Answered inquiries from prospective students about admission requirements and procedures.
- Implemented targeted outreach campaigns to increase applications from diverse and underrepresented populations.
- Organized and conducted campus tours and information sessions to showcase facilities and academic offerings.
- Participated in state and national events, developing partnerships with industry to increase university profile.
- Helped patients with admissions process and adhered to state and federal laws.
- Assisted with the development of admissions policies and criteria in line with institutional goals.
Staffing Coordinator
Country Villa Westwood
Santa Monica, CA
03.2019 - 05.2022
- Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
- Advised management on organizing, preparing or implementing recruiting or retention programs.
- Identified methods for reducing turnover rates through improved recruitment practices.
- Hired employees and processed hiring-related paperwork.
- Analyzed staffing trends and provided recommendations to improve efficiency and reduce costs.
- Monitored compliance with labor laws and company policies regarding employee scheduling.
- Collaborated with department heads to forecast future staffing needs based on project demands.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
- Facilitated procedures surrounding employee termination, transfer and discipline.
- Participated in career events such as college fairs or industry conferences to generate interest in available jobs.
- Kept track of timekeeping responsibilities and employee time off requests when completing schedules.
- Worked with human resources teams to align staffing decisions with regulatory standards.
- Negotiated contracts with staffing agencies to fill temporary and permanent positions.
- Coordinated with training department to ensure employees met required qualifications and certifications.
- Scheduled interviews between hiring managers and prospective employees.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Coordinated staffing schedules to ensure optimal coverage across multiple departments.
Social Services Assistant
Country Villa Westwood
Los Angeles, California
02.2021 - 03.2022
- Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes.
- Conducted home visits to assess client needs and provide counseling services.
- Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
- Made referrals to utilize community resources for resident's needs.
- Collaborated with social workers to support patients.
- Provided guidance and referrals for clients seeking additional resources outside of the organization's scope.
- Assessed eligibility requirements for various public assistance programs and verified application documents.
- Created reports summarizing data related to client demographics, outcomes, program activities.
- Conducted psychosocial assessments to identify individual needs and specific social services necessary to address identified objectives and goals.
Payroll Assistant
Country Villa Westwood
Los Angeles, CA
02.2020 - 03.2022
- Calculated overtime wages and vacation accruals as required by state laws.
- Confirmed attendance, hours worked and pay rates to properly post information in appropriate records.
- Managed confidential personnel files containing sensitive employee information in accordance with legal requirements.
- Updated payroll system with new hire information including benefits deductions.
- Calculated accurate wages, including overtime, salary increases and bonuses.
- Ensured compliance with federal, state, and local payroll, wage, and hour laws and best practices.
- Handled and resolved employee payroll queries in a timely and professional manner.
- Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls.
- Processed weekly and monthly payroll for employees accurately and on time.
- Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents, and reports.
- Responded to employee inquiries regarding payroll and timekeeping.
- Trained new employees on company timekeeping systems.
Education
Makeup Artist/HairStylist Certification - Beauty
TNT Agency
Chino Hills, CA02-2034
Some College (No Degree) - Business Administrator
Westwood Private College
Los Angeles, CASkills
- Clinical documentation
- Time management
- Compassionate communication
- Vital signs monitoring
- Maintaining confidentiality
- Patient advocacy
- Emergency response
- Bathing assistance
- Attention to detail
- Problem-solving
- Team collaboration
- Patient transfers
- Cultural sensitivity
- Flexibility and adaptability
- Feeding assistance
- Active listening
- Lifting and transferring
- Patient care
- Multitasking and organization
Timeline
RNA/CNA
Berkley West Healthcare Center
03.2023 - Current
Admissions Coordinator
Pacific post acute
01.2023 - 12.2023
Social Services Assistant
Country Villa Westwood
02.2021 - 03.2022
Payroll Assistant
Country Villa Westwood
02.2020 - 03.2022
Staffing Coordinator
Country Villa Westwood
03.2019 - 05.2022
Makeup Artist/HairStylist Certification - Beauty
TNT Agency
Some College (No Degree) - Business Administrator
Westwood Private College