Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kassandra H. Aguilar

Coachella,CA

Summary

Dynamic professional with a proven track record in customer service and POS system operations. Excelled in staff mentoring and team collaboration, significantly enhancing customer satisfaction and operational efficiency. Demonstrates exceptional work ethic and integrity, alongside a commitment to results-driven performance and continuous improvement. Demonstrated to work diligently with little to no supervision. Fast learner, seeking the opportunity to obtain a position within the organization.

Overview

3
3
years of professional experience

Work History

Cashier

McDonald's
03.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Learned duties for various positions and provided backup at key times.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Barista

Spotlight 29 Casino
09.2022 - 03.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers and employees with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Controlled line and crowd with quick, efficient service.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.

Retail Sales Associate

Marshalls
08.2021 - 09.2022
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.
  • Trained and supervised new employees to use selling strategies and apply best practices.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Phlebotomy

Phlebotomy USA
Palm Desert, CA
03.2023

High School Diploma -

Coachella Valley High School
Thermal, CA
06.2021

Skills

  • Customer Service
  • Work Ethic and Integrity
  • Written and verbal communication
  • POS system operations
  • Staff Mentoring
  • Reliable and Responsible
  • Team Collaboration
  • Honest and Dependable

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cashier

McDonald's
03.2024 - Current

Barista

Spotlight 29 Casino
09.2022 - 03.2023

Retail Sales Associate

Marshalls
08.2021 - 09.2022

Phlebotomy

Phlebotomy USA

High School Diploma -

Coachella Valley High School

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Kassandra H. Aguilar