Mayra Zavala
Bellflower,CA
Summary
- Bilingual professional with strong organizational skills and a proven track record in customer service. Experienced in cash handling and management, ensuring accuracy and efficiency in financial transactions. Creative problem solver with excellent communication abilities, adept at navigating challenges in fast-paced environments. Knowledgeable in food handling, safety, and sanitation regulations, committed to maintaining high standards in service delivery.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Papa John's Pizza
03.2019 - 07.2025
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
Cashier
Diana's La Bonita
06.2017 - 09.2019
- Operated cash register, collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer service.
- Properly verified customer identification for alcohol or tobacco purchases.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Resolved issues with cash registers, card scanners and printers.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
Manager Server
Geko-Tei
04.2014 - 01.2017
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Trained employees on cooking techniques, safety standards and performance strategies.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Cashier
Wingstop
05.2016 - 10.2016
- Helped customers find specific products, answered questions and offered product advice.
- Operated cash register, collected payments and provided accurate change.
- Assisted with purchases, locating items and signing up for rewards programs.
- Properly verified customer identification for alcohol or tobacco purchases.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Welcomed customers, offering assistance to help find necessary store items.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Education
High School Diploma -
Somerset High School
Bellflower, CA06.2014
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Staff training and development
- Employee scheduling
- Sales strategies
- Orientation and training
Experience
["Cashiers"],["Cashiers"],["Managers, All Other"]
Timeline
Assistant Manager
Papa John's Pizza
03.2019 - 07.2025
Cashier
Diana's La Bonita
06.2017 - 09.2019
Cashier
Wingstop
05.2016 - 10.2016
Manager Server
Geko-Tei
04.2014 - 01.2017
High School Diploma -
Somerset High School