Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
PROFESSIONAL SINGER
Languages
Timeline
Interests
Work Preference
Model for brands and small businesses
Work Availability
Quote
Affiliations
Software
Additional Information
SoftwareEngineer
Mayra Fonseca

Mayra Fonseca

Lynnwood,WA

Summary

Highly motivated Content Creator with proven track record developing engaging content. Works well independently as well as collaboratively. Adept at managing multiple projects while producing successful outcomes. Industrious Marketing Specialist offering 10+ years of marketing experience along with a decisive and hardworking approach. Talent for devising creative strategies. Demonstrated knowledge of graphic design, copywriting and project management. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker eager to secure Digital Marketer position. Ready to help team achieve company goals.

Overview

11
11
years of professional experience
3
3
Certification
2
2
Languages

Work History

CAREGIVER

MULTIPLE - PRIVATE
Seattle, WA
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Developed and maintained courteous and effective working relationships.

Sales Manager

MADOCA
05.2013 - 07.2016
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Evaluated performance against goals and implemented appropriate development plans.

Digital Marketer

MADOCA
09.2011 - 07.2016
  • Boosted online sales through targeted email marketing campaigns and personalized messaging.
  • Conducted keyword research and analysis, ensuring optimal targeting for organic search rankings.
  • Collaborated with cross-functional teams to develop integrated marketing campaigns, driving brand awareness and customer acquisition.
  • Coordinated promotional efforts across multiple channels for successful product launches or special events promotions.
  • Optimized digital advertising budgets, maximizing return on investment for paid marketing channels.
  • Developed engaging content for social media platforms, resulting in higher user engagement rates.
  • Developed innovative digital marketing strategies, staying ahead of industry trends and competitors'' tactics.
  • Monitored and optimized advertising campaigns using Google, Facebook and Bing.
  • Masterminded highly successful digital strategies for various platforms to attract customer engagement.
  • Analyzed website data to identify areas of improvement, implementing changes that enhanced user experience.
  • Collaborated with internal departments to build digital experiences and achieve marketing goals.
  • Identified growth opportunities and developed initiatives to increase market share.
  • Managed affiliate program relationships, fostering strong partnerships that drove revenue growth.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Improved marketing to attract new customers and promote business.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Digital Content Creator

FORMY MUEBLES
01.2016 - 03.2022
  • Enhanced brand visibility by creating engaging digital content across various platforms.
  • Produced high-quality video content that effectively communicated brand messaging and increased viewership.
  • Optimized web copy for better user experience, leading to longer session durations and lower bounce rates.
  • Managed blog content calendar, ensuring consistent publication schedule and relevant topics.
  • Utilized a variety of multimedia formats in digital storytelling efforts to increase reader interest.
  • Developed visually appealing graphics for social media, resulting in higher engagement rates.
  • Analyzed performance metrics of digital content, identifying areas for improvement and adjusting strategies accordingly.
  • Increased website traffic through search engine optimization strategies and targeted keyword usage.
  • Streamlined content creation process by implementing efficient tools and project management techniques.
  • Created compelling email marketing campaigns to boost open rates, click-throughs, and customer retention.
  • Conducted primary and secondary research to better understand customer needs and behaviors.
  • Wrote engaging and successful marketing, advertising, and website copy.
  • Managed campaigns for various clients that consistently exceeded sales goals.
  • Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
  • Researched and evaluated potential new markets and products.
  • Created customized marketing materials to increase product awareness.
  • Identified appropriate marketing channels and target customers for campaigns.
  • Organized collected information to produce well-written articles.
  • Implemented strategies and tactics to grow followers on social media channels.
  • Wrote quality content for clients, enabling site visitors to quickly obtain information.

Education

Bachelor of Science - Psychology

UNIVERSIDAD YACAMBU
VENEZUELA

Associate of Arts - SOCIAL COMMUNICATION AND JOURNALISM

UNIVERSIDAD FERMIN TORO
VENEZUELA

Skills

  • E-commerce management
  • Video Editing
  • Content Strategy
  • Google Analytics
  • Copywriting
  • Brand Development
  • Social Media Management
  • Email campaigns
  • Client Consultations
  • Digital Marketing
  • Social Media Marketing
  • Branding

Accomplishments

  • Achieved a 20% increase in sales through effectively helping with streamlining sales processes and implementing targeted marketing campaigns.
  • Used Microsoft Excel to develop inventory tracking spreadsheets, resulting in a 30% reduction in inventory discrepancies and improved inventory management efficiency.
  • Achieved a 15% increase in productivity by introducing project management software for task scheduling and resource allocation.
  • Achieved a 98% customer satisfaction rate by completing customer service tasks with accuracy and efficiency, resulting in improved customer loyalty and retention.
  • Supervised team of 10 staff members, providing guidance and support to ensure efficient operations and high-quality service delivery.
  • Documented and resolved inventory management issues, which led to a 25% reduction in stockouts and overstock situations, resulting in improved inventory turnover and cost savings.
  • Resolved product quality issues through consumer testing, leading to a 30% decrease in product returns and improved customer satisfaction.

Certification

  • Licensed Digital Marketing Specialist - Obtained in 2015
  • Certified Google Ads Professional, Google - Completed in 2016
  • SEO Specialist License - Earned in 2017
  • Inbound Marketing Certification Training - Completed in 2018
  • Content Marketing Certification, HubSpot - Achieved in 2019

PROFESSIONAL SINGER

In addition to my professional pursuits in digital marketing, I am also an accomplished singer with a passion for music. Singing has been a lifelong hobby of mine, allowing me to express creativity and connect with others on a deeper level through the power of music.

Over the years, I have honed my vocal skills through formal training and participation in various musical performances and events. Whether performing on stage or recording in the studio, I find joy and fulfillment in sharing my love for music with others.

My experience as a singer has taught me valuable lessons in discipline, perseverance, and teamwork, which I apply to my professional endeavors in digital marketing. It serves as a creative outlet that enhances my overall well-being and enriches my life both personally and professionally.

Languages

English
Professional Working
Spanish
Native or Bilingual
French
Elementary

Timeline

Digital Content Creator

FORMY MUEBLES
01.2016 - 03.2022

Sales Manager

MADOCA
05.2013 - 07.2016

Digital Marketer

MADOCA
09.2011 - 07.2016

Bachelor of Science - Psychology

UNIVERSIDAD YACAMBU

Associate of Arts - SOCIAL COMMUNICATION AND JOURNALISM

UNIVERSIDAD FERMIN TORO

CAREGIVER

MULTIPLE - PRIVATE

Interests

Digital Marketing

SEO

Social Media Management

Google Data Analysis

Work Preference

Work Type

Full TimePart Time

Work Location

RemoteHybrid

Important To Me

Work-life balanceCareer advancementPaid sick leaveHealthcare benefitsPaid time off4-day work weekTeam Building / Company RetreatsFlexible work hoursWork from home optionStock Options / Equity / Profit SharingPersonal development programs

Model for brands and small businesses

In addition to my career in digital marketing, I have also had the privilege of working as a model and brand ambassador for various brands and small businesses. This role has allowed me to represent and promote products and services through engaging visual content and personal interactions with consumers.

As a model and ambassador, I have collaborated with a diverse range of brands, from local businesses to well-known companies, to help them showcase their offerings and connect with their target audience. Whether it's through photo shoots, promotional events, or social media campaigns, I bring enthusiasm, professionalism, and a strong work ethic to every project.

My experience in this role has given me valuable insights into the world of branding, marketing, and consumer behavior. I understand the importance of building authentic connections with consumers and creating compelling narratives that resonate with their interests and values.

Working as a model and brand ambassador has been an enriching and fulfilling experience that has complemented my career in digital marketing, allowing me to leverage my creativity and interpersonal skills to make meaningful contributions to the brands I represent.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

To look at everything always as though you were seeing it either for the first or last time: Thus is your time on earth filled with glory.
Betty Smith

Affiliations

  • Digital Wealth Academy
  • Faceless Influence Academy

Software

Canva

Mailchimp

ChatGPT

Zoom

Additional Information

  • Hobbies: Outside of work, I enjoy exploring new hiking trails, practicing photography, and immersing myself in different cultures through travel.
  • Passions: I am deeply passionate about environmental sustainability and actively seek opportunities to support eco-friendly initiatives in my community.
  • Quotes: One of my favorite quotes is by Maya Angelou: "I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel."
  • Affiliations: I am proud to be a member of the Digital Marketing Association and actively contribute to discussions and knowledge sharing within the industry.
  • Software: Learning Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign) for graphic design and content creation, as well as advanced knowledge of CRM software such as Salesforce for data analysis and customer relationship management.

These personal insights reflect my values, interests, and commitments outside of my professional career, showcasing a well-rounded individual dedicated to making a positive impact both personally and professionally.

Mayra Fonseca