Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Eagerness to be coached to grow, learn, and become a better asset.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work History
Swim Instructor
Blake's Swim School
6 2022 - 4 2023
Provided positive reinforcement and motivation to increase student confidence and performance.
Adapted teaching techniques to different learning styles.
Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
Mentored and trained new swim instructors on best practices.
Hostess
Rokka
03.2022 - 06.2022
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Used cash registers and credit card machines to cash out customers.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Medical Receptionist
Paramount Convalescent
12.2020 - 01.2022
Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Assisted in maintaining a safe environment for patients and staff by following infection control protocols and reporting potential hazards.
Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Education
Associate of Arts - General Studies And Social Sciences
Rio Hondo College
Whittier, CA
08.2015 - 05.2018
Skills
Customer Service
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Timeline
Hostess
Rokka
03.2022 - 06.2022
Medical Receptionist
Paramount Convalescent
12.2020 - 01.2022
Associate of Arts - General Studies And Social Sciences