Mayra Nataly Delacruz Perez
Arlington
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
13
13
years of professional experience
2010
2010
years of post-secondary education
1
1
Certification
Work History
DSP
Parkview Services
Lynnwood
12.2024 - Current
- Supported individuals with developmental disabilities in daily living activities.
- Assisted clients in achieving personal goals and enhancing life skills.
- Coordinated transportation and community outings for clients' engagement.
- Maintained accurate documentation of client progress and incidents.
- Collaborated with team members to ensure consistent care for clients.
- Advocated for clients' needs during meetings with families and providers.
- Assisted clients with maintaining good personal hygiene.
- Helped clients get in and out of beds and wheelchairs.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Maintained detailed records of services performed on clients.
- Drove clients to doctors' appointments and social outings.
- Contacted medical providers on behalf of clients to follow up on appointments.
Program Coordinator
Ambitions of Washington
Arlington
04.2023 - 03.2026
- Maintained accurate records of client participation and feedback.
- Supported team meetings by preparing agendas and taking minutes.
- Monitored compliance with organizational policies and regulatory requirements.
- Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
- Developed and implemented program activities according to established goals and objectives.
- Delegated tasks to staff and volunteers during organized events.
DSP
Ambitions of Washington
Arlington
08.2013 - 04.2023
- Supported individuals with developmental disabilities in daily living activities.
- Assisted clients in achieving personal goals and enhancing life skills.
- Coordinated transportation and community outings for clients' engagement.
- Maintained accurate documentation of client progress and incidents.
- Collaborated with team members to ensure consistent care for clients.
- Trained new staff on company policies and client care procedures.
- Advocated for clients' needs during meetings with families and providers.
- Assisted clients with maintaining good personal hygiene.
- Helped clients get in and out of beds and wheelchairs.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Built strong and trusting rapport with clients and loved ones.
- Organized oral medications for clients following dosage and schedule requirements.
- Monitored health and well-being of clients and reported significant health changes.
- Maintained detailed records of services performed on clients.
- Drove clients to doctors' appointments and social outings.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Contributed to case reviews of client status and progress.
Education
Ephrata High School
Ephrata, WASkills
- Client support
- Daily living assistance
- Documentation accuracy
- Care coordination
- Record keeping
- Problem solving
- Effective communication
- Conflict resolution
- Organizational skills
Languages
English
Elementary
Spanish
Professional
Certification
- CPR certified
References
References available upon request.
Timeline
DSP
Parkview Services
12.2024 - Current
Program Coordinator
Ambitions of Washington
04.2023 - 03.2026
DSP
Ambitions of Washington
08.2013 - 04.2023
Ephrata High School