Mayron Garcia
Miami,FL
Summary
- Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
- Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Server
Verace Cucina Italiana
Miami , FL
11.2023 - 07.2024
- Displayed enthusiasm and making costumer feel comfortable.
- Stayed informed about daily specials, new menu items, promotions.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Presented menus and answered questions regarding items.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Provided exceptional service to high volume of daily customers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Operated POS terminals to input orders, split bills and calculate totals.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
Server
DC PIE CO. Brickell
Miami, FL
02.2023 - 11.2023
- Greeted guests and provided menus.
- Stayed informed about daily specials, new menu items, promotions.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Server
Casa Tua Cucina
Miami, FL
01.2021 - 02.2023
- Greeted customers, answered questions and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Explained menu items, describing ingredients and cooking methods upon request.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Served food and beverages to patrons and confirmed complete orders.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills and calculate totals.
Food Runner
Salumeria 104
Miami, FL
11.2019 - 02.2021
- Assisted servers in setting up tables for guests.
- Memorized dining room floor plans and understood seat number system.
- Checked all dishes before delivering them to ensure quality standards were met.
- Informed servers of any special dietary needs or allergies communicated by customers.
- Ensured that all orders were correct before leaving the kitchen area.
- Delivered food to guests in a timely manner while following safety protocols.
- Double-checked meals placed in window against customer tickets for accuracy.
- Provided assistance with clearing plates from tables after meals were completed.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
Education
GED -
Miami Beach Adult & Community Ed Center
Miami Beach, FLSkills
- Positive and Professional
- POS Operation
- Dining Customer Service
- Food Safety Understanding
- Wine Pairings
- High-Volume Dining
- Liquor, Wine, and Food Service
- Menu Memorization
- Service Prioritization
- Conflict Resolution
- Cash Handling
- Check Payment Processing
Languages
English
Full Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Server
Verace Cucina Italiana
11.2023 - 07.2024
Server
DC PIE CO. Brickell
02.2023 - 11.2023
Server
Casa Tua Cucina
01.2021 - 02.2023
Food Runner
Salumeria 104
11.2019 - 02.2021
GED -
Miami Beach Adult & Community Ed Center
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